_Nox_ Posted December 20, 2022 Share Posted December 20, 2022 Hello everybody, the following error already occurs since version 1.x of Affinity Photo and was already described in connection with Affinity Designer 1.x in the respective forum and declared as a bug. My setup: Affinity Photo 2.0.3 Windows 10 Pro 22H2 64-Bit Windows settings: Windows HD Color --> Use HDR is disabled (but switching HDR does not seem to make a difference) Dell Alienware AW3432DW (3440x1440) running at 120 Hz (G-SYNC Ultimate enabled) (via DP) (one monitor setup) nVidia RTX 2080 nVidia studio driver 527.56 (latest version) Under these conditions, a slight flickering occurs when moving the mouse over the Affinity Photo window and when typing on the Affinity Photo window. When working over the window of another application or over the Windows desktop while Affinity Photo is open, no flickering occurs. From Serif, I only use Affinity Photo, but it is so far the only application I use that is affected by this behavior. It also doesn't matter if Affinity Photo's window is maximized, or only takes up part of the screen area. There are several workarounds described in the Affintiy Designer forum post. Some users find it helps to reduce the refresh rate to 60 Hz. For others, turning off G-SYNC seems to help. In my case, only turning off G-SYNC helps. I do not know, why in my case disabling G-SYNC was the only way to work around the flickering. Maybe it is because my display has a slightly higher width than the standard 1440p displays from the users describing that reducing the frame rate to 60 Hz had helped them. It also makes no difference whether G-SYNC is active in the graphics card driver only for full-screen applications or also for applications in windowed mode. As other users already mentioned I would rather not turn off G-SYNC or reduce the frame rate since I paid for these two features. But, still on one hand I do not know wether Affinity Photo or Windows or the driver is causing the issue. On the other hand the only application I am having issues with is Affinity Photo. I would be glad to help sorting out causes. If Serif needs more input they may text me. Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted December 21, 2022 Staff Share Posted December 21, 2022 Hi @_Nox_ This is still under investigation, however I have passed along your comments. Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
Staazvaind Posted March 11, 2023 Share Posted March 11, 2023 AF 2.04 I7 8086k 32GB Ram RTX 4080 Firecuda M2 6x Samsung SSD's Same problem here Quote Link to comment Share on other sites More sharing options...
tuffghost Posted March 22, 2023 Share Posted March 22, 2023 Yep, problem here too, been a problem since v1 and having a 3080. Turning off hardware acceleration does nothing, nor does disabling G-Sync in Nvidia's application settings. The only thing that works is completely disabling G-Sync. I do not think I should have to turn off a system-wide setting every time I use an Affinity application to not have my computer try to give me seizures. There is no other application, creative or otherwise, that acts in this manner. I have an RTX 3080, AMD 5950X, probably importantly a 144Hz monitor. Running on Windows 11. Affinity v2.0.4, but that's hardly relevant because it's been this way forever. Quote Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted May 18, 2023 Staff Share Posted May 18, 2023 The issue "Stuttering/flickering with G-Sync" (REF: AFD-4877) has been fixed by the developers in internal build "2.1.0.1799". This fix is in the current customer release. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us Staazvaind 1 Quote Link to comment Share on other sites More sharing options...
Staazvaind Posted May 20, 2023 Share Posted May 20, 2023 Nice ! I hope to come back asap, cant stand Adobe's subscription model. Quote Link to comment Share on other sites More sharing options...
_Nox_ Posted May 21, 2023 Author Share Posted May 21, 2023 I just checked, if the issue is indeed solved. Comming from 2.0.4 I updated to Version 2.1.0. Sadly the flickering still apeared. While having Affinity Photo opened I deactivated and shortly after reactivated G-Sync in the nVidia control panel. The flickering still persisted. I than restarted Affinty Photo and there we go, I cannot detect any flickering. So it seems the issue is indeed resolved. Thank you very much for developing a fix. My current setup: Affinity Photo 2.1.0 Windows 10 Pro 22H2 64-Bit Windows settings: Windows HD Color --> Use HDR is enabled (but switching HDR does not seem to make a difference) Dell Alienware AW3432DW (3440x1440) running at 120 Hz (G-SYNC Ultimate enabled) (via DP) (one monitor setup) nVidia RTX 2080 nVidia studio driver 527.56 (not up-to-date) Quote Link to comment Share on other sites More sharing options...
toby23 Posted May 23, 2023 Share Posted May 23, 2023 (edited) I haven't upgraded to v2 and have found a fix for v1 flickering when you are adjusting sliders. Maybe this works for v2 as well? 1. Open Nvidia Control Panel 2. Program Settings tab > Select 'Affinity Photo' 2. Set 'Max Frame Rate' to 60Hz Edited May 23, 2023 by toby23 Quote Link to comment Share on other sites More sharing options...
SteinBra Posted June 1, 2023 Share Posted June 1, 2023 I'm not sure this is the same problem, but V2.1.0 on my MBP M2 is also acting like you describe. colorError_AffPho2.mov Quote Link to comment Share on other sites More sharing options...
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