DNH Posted December 4, 2022 Share Posted December 4, 2022 Useing Wiondows 10. NVIDIA Gforce RTX 3080. 1. In affinity photo v2, I created a new 1920x1080 document with transparent background. 2. Place a rectangle around the document and changed the colour to white. 3. Then used the fx on the layer to bevel/embose with pillow type with a radius of 50px. 4. I then saved this as is, and exited out of program. The event viewer shows the folowing error: Faulting application name: Photo.exe, version: 2.0.0.1640, time stamp: 0x6363d4ce Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x0000000000000000 Faulting process ID: 0x1e5c Faulting application start time: 0x01d907e019b8e38f Faulting application path: C:\Program Files\WindowsApps\SerifEuropeLtd.AffinityPhoto2_2.0.0.1640_x64__3cqzy0nppv2rt\App\Photo.exe Faulting module path: unknown Report ID: 9fad8b81-2839-4a5a-9ad0-12ebaf1bb274 Faulting package full name: SerifEuropeLtd.AffinityPhoto2_2.0.0.1640_x64__3cqzy0nppv2rt Faulting package-relative application ID: SerifEuropeLtd.AffinityPhoto2 5. I start program again and reload this image and save it again after adding a pixel layer to be able to use save option and it shows the same arror in event viewer when exiting program. 6. If I restart the program and load image, I then rasterised the layer, not using preserve the fx layer and saved the program. 7. after exiting program, no event error was recorded. I also found out that if I DISABLE Hardware excerlaration: open cl compute exceleration, it seems to work fine. No harware chages have been made, all worked ok on V1 Has anyone else had this problem, is it a bug or am I doing something wrong. Look forward to any help. ImageFramegood.afphoto ImageFrameFaulty.afphoto Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted December 13, 2022 Staff Share Posted December 13, 2022 Hey DNH, I'm not seeing the same here. For what it's worth I'm using the same GPU too. Are these just logs from Event Viewer or are you actually getting a crash? Step 4 it reads as though you exited the app as opposed to it crashing? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
DNH Posted December 13, 2022 Author Share Posted December 13, 2022 Hi chris b This only happens when hardware acceleration is enabled, The program does not crash but does write info to the event viewer only when exiting program. The files are still saved to use again, but there is that error. I found out that this also happens on V1 Chris B 1 Quote Link to comment Share on other sites More sharing options...
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