[Split] iPad Affinity Designer crashing

[Zdendas89]

On 4/3/2020 at 5:32 PM, RcAbdulkh said:

I bought the Affinity designer around a month ago. It was working fine for a while. Now the app keeps crashing. I’ll open the app for about 20 seconds and it’ll crash. Or I’ll toggle a layer visibility on and off a few times, then crash. If I try to do anything, it’s pointless because it’ll crash without saving. I got the latest version, 4.0 with a recent update but nothing changed. Turned the iPad on and off, but the app still crashes. 

Hi))) I have the same problem.  On an iPad pro, it keeps crashing, as soon as I get anywhere, the app crashes. 

[Zdendas89]

On 4/29/2020 at 5:59 PM, RcAbdulkh said:

Here’s the video. This app will crash on any file I make after I have made a certain amount of drawings and include color.

 

 

[Zdendas89]

On 4/30/2020 at 10:57 AM, RcAbdulkh said:

I’m using an iPad Apple Pencil when drawing in the Affinity App and it doesn’t show any other info other than it’s an Apple pencil. The iPad model number is iPad Pro 12.9 3rd generation. Model number MTFP2LL/ATrying to figure out how to send the report. I’ll send this brief video for now. Not sure if it helps

I have same problem....((((

[joedesign]

I have this issue too on the iPad (6th Gen/2018). I thought it was because my iPad is under-powered for it. But glad to see that I'm not the only one with this issue.

I also noticed that the iPad gets quite hot before the app crashes. If I open up the app again, it crashes almost immediately unless I let it cool down a bit. Perhaps it's a memory leak issue?

It is quite annoying as it happens very frequently. So I have to save frequently (which is another annoyance since there's a save bug too)

[jedesign55]

Same here. I just bough and installed Affinity Suite 2 on my iPad Pro and Designer 2 is crashing frequently. Just lost some work I did on a file because of this :-(.

[SirPiaf]

Same to me. 

I'm using an Ipad Pro 4th generation and the app crash a lot !

[Aminata]

I bought recently the universel bundle of apps and the affinity designer 2 on iPad crash every time !!! I want some explanation I paid 119 euros and certainly not for that, I lost half of my work.

 

[WeronikaSalach]

For me it crashes too, I have the 2020 iPad Pro, 12.9’’.

[Amber_Mtl]

Crashed very often when inserting basic shapes on iPad Pro 12.9 2021 / IOS 16.1.1.

[Dan C]

Hi all,

Thanks for your reports and our sincerest apologies for the delayed response here. We are exceptionally busy following the release of V2 and we thank you for your continued patience and understanding here.

We've since released version 2.0.3 for iPad which can be downloaded through the iPad app store, if you're still experiencing crashing with the latest version, please create a new thread here.

Many thanks!