Publisher crashes after loading V1 file.

[nomi02118]

I am working on a book of short stories with V1 and decided to save them as separate files to try the new book features but now it just crashes as soon as the original file opens. The one saved story I managed to do does not crash the app and weight does a file started from scratch... so far. 

[Gabe]

Hi @nomi02118

Can you use this link to upload your file please https://www.dropbox.com/request/HbHJuAq4go2HKpA3ASRZ? 

[nomi02118]

9 minutes ago, Gabe said:

Hi @nomi02118

Can you use this link to upload your file please https://www.dropbox.com/request/HbHJuAq4go2HKpA3ASRZ? 

Uploaded! Thank-you

[Gabe]

It seems to open fine with missing resources. Can you try to break the resource link (rename the resource folder), then relink and see if that fixes the crash ? 

[nomi02118]

22 minutes ago, Gabe said:

It seems to open fine with missing resources. Can you try to break the resource link (rename the resource folder), then relink and see if that fixes the crash ? 

That worked!  I relinked to the graphics and Publisher.  What a relief, I hope the others having this issue can solve it so easily. 

merci! 

[Gabe]

any chance you could upload a crash report on that dropbox link please? you should find one in ~/Library/Logs/DiagnosticReports

[nomi02118]

I only had an old adobe acrobat log on that folder. I looked other places but didn't find anything. I did upgrade to Ventura yesterday afternoon and that might have deleted those files somehow. I'll keep looking and give you whatever I can find. 

[nomi02118]

On 11/17/2022 at 7:59 AM, Gabe said:

any chance you could upload a crash report on that dropbox link please? you should find one in ~/Library/Logs/DiagnosticReports

I have been looking and cannot find a log anywhere. Strange since the problem happened many times before I decided to ask about here. Sorry I wasn’t more help.