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Posted

HI all how I can import all assets purchased and custom, custom templates and brushes from v1 to v2? When I have first opened v2 app it asked me to import content but after 20min I have give up and force close app. When I open it second time no option but I can't find some option to import or migrate all custom stuff  from v1 and assets are empty. I do not willing to have v1 and v2 installed on my comp only for this. Any how to highly appreciated.

 

Thanks in advance

 

macOS Catalina

Apple Mac mini 2.3 GHz Quad-Core i7 | 16GB | Apple 27" | HP 24" | macOS 10.15.6 

Posted

You either have to export them manually from V1, using the respective panels, or try the content migration again. It could take a significant amount of time depending on how much content you have. 

(There is also at least one current report of macOS imposing limits on the amount of I/O an app can do within a day and a theory that trying to exceed those limits will cause apps to hang. Not sure if this is relevant for you.)

You can press and hold the Ctrl key when starting a V2 app, and you'll get a Clear User Data dialog. Uncheck the top 3 items, and Check the item Reset Content Migration Prompt, then press Clear. You should get the prompt again.

If you do need to manually export/import, you don't need to worry about anything you purchased from the Affinity Store. Only things you created yourself, or obtained from outside the Store. Brushes you would export from the Brushes panel, Assets from the Assets panel, etc. Templates are in a folder in your file system, and you could just copy them from there or simply point V2 to your V1 templates folder.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted

hi @Walt thank you for your fast reply. I have already started manual transfer process 🤯 I love new update but setting up everything from scratch like user settings all my custom files etc. etc. it is a bit ... should not be in 2022 transfer easier than manually set it up again from scratch? 🤔.   

Apple Mac mini 2.3 GHz Quad-Core i7 | 16GB | Apple 27" | HP 24" | macOS 10.15.6 

Posted
9 minutes ago, Mexadon said:

should not be in 2022 transfer easier than manually set it up again from scratch? 🤔.   

You could let it try the automatic again. It's not perfect. 

But if the problem is that you have a lot of data, and macOS is sandboxing you, there's probably not much Serif can do about it.

Where did you purchase V1 from, and where did you purchase V2 from? Mac App Store, or Affinity Store?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
10 minutes ago, walt.farrell said:

But if the problem is that you have a lot of data, and macOS is sandboxing you, there's probably not much Serif can do about it.

FWIW, I bought AP V1 & AD V1 from the Mac App Store & migration to V2 worked fine, so sandboxing probably is not an issue, at least for Macs.

All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

Posted

HI @walt designer V1 from App Store Photo and Publisher from Affinity. Now I have purchased all V2 from Affinity. Now I have issue that importing  exported assets freeze comp and got lollipop of death. I will take several hours to make it work (if ...) otherwise I have to wait for fixes to be able to use V2. Not best scenario.

Apple Mac mini 2.3 GHz Quad-Core i7 | 16GB | Apple 27" | HP 24" | macOS 10.15.6 

Posted
1 hour ago, Mexadon said:

macOS Catalina

My impression was that not everything that I thought would be imported actually was imported.
But I was expecting some hickups due to the method my v1 apps are "installed" on the Catalina partition: in fact they aren't installed there at all… :) Instead, I'm using some symbolic link (UNIX alias) magic while the v1 apps actually live on the El Capitan partition. That also includes all corresponding non-sandboxed folders.

Long story short, since I wanted to move my presets to the newly acquired iPad apps anyway, I took the time to sort out all my v1 presets first, export them by all available means, and import or recreate just the stuff I need manually.

11 minutes ago, Mexadon said:

importing  exported assets freeze comp and got lollipop of death

While browsing the forum's new posts stream tonight, I remember seeing a thread (or more?) on this topic.

MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2

Posted

I have ben able to make it run but it didn't installed all assets so I have tried to install purchases from my account. Installation run all night and today morning I had to force quit app this mean installation of purchased assets from account failed.  I had no issue with iPad.

here is video with my issue

UPDATE with sound.

https://share.cleanshot.com/P9O9Ss

 

I will later this week try to install apps on my second comp I use for traveling (Air - macOS Monterey) and see if issue persist. 

Apple Mac mini 2.3 GHz Quad-Core i7 | 16GB | Apple 27" | HP 24" | macOS 10.15.6 

Posted

I have uninstall all apps V2 on Catalina and install only Designer v2 and issue persist. It is NOT POSSIBLE INSTALL ANY PURCHASES from my account nor custom assets as installation always fail. I have give up on this and I hope to hear about fixes soon so I didn't spend my money on version I can't use. 🙄

I had no issue with installation on secondary comp with Monterey.

 

Apple Mac mini 2.3 GHz Quad-Core i7 | 16GB | Apple 27" | HP 24" | macOS 10.15.6 

  • 2 weeks later...
Posted

I have checked today and issue not to be able import anything from my account or from computer persist. Are there any updates ?

Apple Mac mini 2.3 GHz Quad-Core i7 | 16GB | Apple 27" | HP 24" | macOS 10.15.6 

Posted

Can someone share when issue will be solved as issues with V2.0.0 on Catalina still persist ? Any updates ??? 

Apple Mac mini 2.3 GHz Quad-Core i7 | 16GB | Apple 27" | HP 24" | macOS 10.15.6 

Posted

I haven't installed the stuff – freebies only – from my Serif account in v2 on Catalina because I never need them anyway, and because I already have them offline in a separate folder in order to avoid the v1 gigabytes of bloat by downloading them yet another three times.
But test-installing one freebie set of assets that has less than 1 MB worked for me.

The only odd thing I'm noticing on Catalina (I don't have a Mac that can run anything newer than that so I can't compare) is that I can only access "My Account" when a document is open. With no document open, the menu item is grayed out. Not sure if this is a bug or "by design".

MacBookAir 15": MacOS Ventura > Affinity v1, v2, v2 beta // MacBookPro 15" mid-2012: MacOS El Capitan > Affinity v1 / MacOS Catalina > Affinity v1, v2, v2 beta // iPad 8th: iPadOS 16 > Affinity v2

Posted
4 hours ago, Mexadon said:

Can someone share when issue will be solved as issues with V2.0.0 on Catalina still persist ? Any updates ??? 

All I can tell you is my Assets, Brushes, & some other things were migrated, & I run Catalina.

All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

  • 4 weeks later...
Posted
3 hours ago, Mexadon said:

not on my comp even on 2.0.3

Understood, but since this does not seem to be a problem for other Catalina users, there must be something unique to your system that is causing this. I don't know what that might be but just guessing it might be some kind of permissions issue, a problem with the file system on your Mac, or maybe a 3rd party helper or the like app or browser extension you have installed that is somehow conflicting with the downloads.

All 3 1.10.8, & all 3 V2.5.7 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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