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Purchased Affinity store items


Paul Wild

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Cant re load my affinity store brushes ....also seems to be an issue opening up Indesign files....it doesnt seem to be able to even see them.... 

Also when I try and load brushes or packs saved in my cloud storage its impossible to stack them up to download....you have to do it individually ...if they download at all.... Also any brushes saved in google drive are showing up as incompatible file formats

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1 hour ago, Paul Wild said:

also seems to be an issue opening up Indesign files

What's the complete file name including the extension/filetype? Note that it must be an IDML file.

Note, too, the special way of opening them (from the Help):

Quote

To import an Adobe InDesign (IDML) file:

  1. From the Home screen, long press New.
  2. On the pop-up menu, select Import Document to access your local or cloud storage.
  3. Navigate to and tap the file you want to open.

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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1 hour ago, Paul Wild said:

Also when I try and load brushes or packs saved in my cloud storage its impossible to stack them up to download....you have to do it individually ...if they download at all.... Also any brushes saved in google drive are showing up as incompatible file formats

How are you trying to import them (more details, please) and again what kind of files are they (filename and extension/filetype)?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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