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Affinity Photo crashes with Windows 11


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I'm using Affinity Photo 1.10.5.1342 on a PC running Windows 11. Affinity crashes very soon after I launch it, then at random times during an editing session. I've trawled through as many responses to this problem as possible so I'd be very grateful if you would advise me on how to make Affinity stable enough to work with Windows 11. Thanks in anticipation.

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5 hours ago, Wyness said:

I've trawled through as many responses to this problem as possible so I'd be very grateful if you would advise me on how to make Affinity stable enough to work with Windows 11.

So did you try any suggestions? Third party software conflict? Disabling Hardware Acceleration? Updating graphics drivers with a clean install?

If none of these work, you'll need to provide much more information about your system and your situation.

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  • 5 weeks later...

Thanks for getting back to me. I did try all the suggestions but it's still more or less unusable as it crashes randomly. Having had a very stable application before Windows 11 I don't understand why suddenly any of these things would become problematic if Affinity is ostensibly stable enough to run on Windows 11. For me the problem evidently lies with Affinity. I'm running the following:-

 

Device name    DESKTOP-IMQJ0D9
Processor    Intel(R) Core(TM) i9-7960X CPU @ 2.80GHz   2.81 GHz
Installed RAM    64.0 GB (63.7 GB usable)
Device ID    EF7E1E4A-A5A8-407C-A562-BAC561EC2524
Product ID    00326-10000-00000-AA529
System type    64-bit operating system, x64-based processor
Pen and touch    Pen support

 

Edition    Windows 11 Home
Version    21H2
Installed on    ‎27/‎05/‎2022
OS build    22000.832
Experience    Windows Feature Experience Pack 1000.22000.832.0
 

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  • Staff

@Wyness Have you tried opening Preferences > Performance and setting the Renderer to WARP and also making sure Hardware Acceleration is turned off. This bypasses your graphics card and uses the software to render, do you still experience issues then?

If the app is crashing, have you checked for a crash report to upload to be checked?

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