Brush strokes disappear whilst drawing in affinity photo on ipad

[hFA]

Dear reader,

Whilst drawing my lines (partially) disappear. sometimes they switch back into view when starting the next line. (video included)

Firstly for months now brush layers corrupt very often whilst drawing in affinity photo on the ipad (deleting hours of work irrecoverably) and now this new issue has popped up.
On top of that I have reinstalled the app (to see whether that would help) and lost all the files created in the app. I remember seeing a warning, but had no clue it involved every single file I had ever made in Affinity Photo...)

I would very much like to know when the corrupted layer issue will be fixed. This issue I saw was already reported in February.

and I hope someone can help with this new issue. I would so very much draw in your app, but at the moment it is impossible 😢
Forgive me I am really rather frustrated by it all.

Thank you in advance for your time.
Beste regards,
Frederiek

 

[Paul Mudditt]

It may help to save off your .afphoto file and upload it here for others to help. Which iPad are you using, what version of iPadOS are you using and which version of the app are you using?

Did you try a Forced Restart which can fix many problems ?

https://support.apple.com/en-gb/guide/ipad/ipad9955c007/ipados

[hFA]

Good day Paul, @Paul Mudditt

Thank you for your reply. Unfortunately restart does not fix the issues.
IpadOS 15.5 and the app is up to date (no updates available).

The setting of the layers and brush are visible in the video. I use a brush of True Grit Texture Supply.

Hope this helps. I have no facebook.

[stokerg]

Hi @hFA,

Can you just confirm which model iPad you are using?  This does appear to be related to the other issue you've posted about but if you can confirm the model iPad you are using, that would be great.

[hFA]

Hi @stokerg, I am using the iPad Pro (11-inch) from 2018 (Model number MTXQ2NF/A)
Hope this helps! Thank you for your time!

[hFA]

On 6/8/2022 at 1:32 PM, stokerg said:

Hi @hFA,

Can you just confirm which model iPad you are using?  This does appear to be related to the other issue you've posted about but if you can confirm the model iPad you are using, that would be great.

Good day @stokerg, I have confirmed the iPad model, as you asked, See message above. Could you please have a look at it?

Thank you in advance.

Best regards,