Roger Law Posted May 17, 2022 Share Posted May 17, 2022 I have been using Affinity Photo, Publisher, and Designer on my Windows PC but am switching to Apple Mac mini. I downloaded and installed the programs on to my Mac Mini using my existing Product Keys and noticed that I seem to have a 90 day trial instead of permanent use. I would be pleased if you would clarify this for me and confirm that I do not have to pay twice for the same programs. Many thanks, Roger Law. Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted May 17, 2022 Staff Share Posted May 17, 2022 @Roger Law If you can email affinity@serif.com we can look into this for you. Quote Link to comment Share on other sites More sharing options...
dbreaux Posted May 20, 2022 Share Posted May 20, 2022 I purchased Affinity Designer a while back and when I was looking at my account it says I have a Trial license...I thought I had a full license but I can't find any additional info or my License in my account. Any help much appreciated Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted May 21, 2022 Share Posted May 21, 2022 Welcome to the Serif Affinity forums, @dbreaux. Some possibilities: You didn't purchase, and only have a Trial license. However, if the application runs, that's not the case. You didn't purchase from Serif via the Affinity Store, but from the Microsoft Store (for Windows) or the Mac App Store (for macOS). You purchased from Serif, but using a different email address, which would have created a different account than the one you checked. If you don't think that 1 or 2 are correct, you could email affinity@serif.com and they can investigate further. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
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