walt.farrell Posted April 12, 2022 Share Posted April 12, 2022 I've noticed recently in Photo on my iPad, that I'm unable to Import From Cloud or Open From Cloud. When I use either option I get a file navigator dialog, and I can navigate to one of my accessible network drives, and I can see the files. They show as selectable (not grayed out). But if I click on one of them, nothing happens. If I long-press, I can use Get Info, which shows everything correctly. But if I then press/click the Open button, nothing happens. Is there some known problem with this? I would even accept (though reluctantly) having to copy the file to my iPad, but I can't figure out how to do that, either. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
iuli Posted April 12, 2022 Share Posted April 12, 2022 @walt.farrell I have no issue using the Files app/iCloud combo either importing files from affinity or via the share function of the Files app itself. I reinstalled AP and it’s the same, no issues, so besides the things you already have tried yourself like hard rebooting iPad, or upgrading to the latest version of the app/iPadOS etc, I have no idea what could be the cause. Dragging the files in Photo from iCloud Drive using the multitasking window is, as you already know, probably the best way to deal with this issue for now. All the best! walt.farrell 1 Quote StudioLink 256gb 11’ M1 iPad Pro iPadOS 17 Public Beta 1 iPad Magic Keyboard Link to comment Share on other sites More sharing options...
walt.farrell Posted April 12, 2022 Author Share Posted April 12, 2022 43 minutes ago, iuli said: Dragging the files in Photo from iCloud Drive using the multitasking window Multitasking window? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
iuli Posted April 12, 2022 Share Posted April 12, 2022 @walt.farrell Sorry for the confusion, I meant (edit) drag & drop IMG_1206.MOV walt.farrell and Paul Mudditt 1 1 Quote StudioLink 256gb 11’ M1 iPad Pro iPadOS 17 Public Beta 1 iPad Magic Keyboard Link to comment Share on other sites More sharing options...
Paul Mudditt Posted April 12, 2022 Share Posted April 12, 2022 3 hours ago, walt.farrell said: I've noticed recently in Photo on my iPad, that I'm unable to Import From Cloud or Open From Cloud. When I use either option I get a file navigator dialog, and I can navigate to one of my accessible network drives, and I can see the files. They show as selectable (not grayed out). But if I click on one of them, nothing happens. If I long-press, I can use Get Info, which shows everything correctly. But if I then press/click the Open button, nothing happens. Is there some known problem with this? I would even accept (though reluctantly) having to copy the file to my iPad, but I can't figure out how to do that, either. Never tried this before Walt so thought I would quickly give it a go for you, seems to work fine. I would as always recommend rebooting both your iPad and your remote storage. IMG_1888.MOV walt.farrell 1 Quote My dad always told me, a bad workman always blames their tools…. Just waiting for Ronny Pickering….. Affinity Photo, Designer, Publisher 1.10 and 2.4 on macOS Sonoma 14 on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.4 on Windows 10 Pro. Deceased Affinity Photo, Designer, Publisher 2.4 on M1 iPad Pro 11” on iPadOS 17.4 https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ The hardest link to find https://affinity.help Link to comment Share on other sites More sharing options...
walt.farrell Posted April 20, 2022 Author Share Posted April 20, 2022 On 4/12/2022 at 12:44 PM, iuli said: Sorry for the confusion, I meant (edit) drag & drop Thanks for the idea. I tried it, and I was able to drag a TIFF file from the Files app onto Photo, but Photo immediately crashed. iuli 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
iuli Posted April 20, 2022 Share Posted April 20, 2022 That’s very unfortunate @walt.farrell As you probably know already, a issue similar to yours has been reported as a bug here: Hopefully the mods will forward this bug to developers and a quick fix will be available soon. Quote StudioLink 256gb 11’ M1 iPad Pro iPadOS 17 Public Beta 1 iPad Magic Keyboard Link to comment Share on other sites More sharing options...
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