Ester Holá Posted February 20, 2022 Posted February 20, 2022 Aplication keeps crushing. Im using iPad 2021 (9. generation), 10'2, 256GB, version iPadOS 15.3.1. (everzthing is up to date). I bought my ipad about month ago, and affinity designer at the same time. Everything was working fine until the day before yesterday. I checked for all updates and also restart iPad several times, nothing have helped and aplications is still crushing down after few seconds of using. ExcUserFault_wifid-2022-02-18-230913.ips Designer iPad.wakeups_resource-2022-02-19-205419.ips Designer iPad-2022-02-18-225330.ips Designer iPad.wakeups_resource-2022-02-18-225316.ips ExcUserFault_wifid-2022-02-19-204858.ips Designer iPad-2022-02-19-222008.ips Quote
AlainP Posted February 20, 2022 Posted February 20, 2022 Wasn't it the day of iPad OS update 15.3.1 ? Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb
Ester Holá Posted February 20, 2022 Author Posted February 20, 2022 I don’t think so… But i may be wrong, this is the first time using devis with iOS (I'm used to android and windows) so it's all new for me. Quote
AlainP Posted February 20, 2022 Posted February 20, 2022 iPad OS 15.3.1 came out on February 10. And Designer and Photo have not been updated in a while. Does it crash with any file or newly created one, or just with some? Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb
Ester Holá Posted February 20, 2022 Author Posted February 20, 2022 Just with some (the one I’m currently working on). Quote
AlainP Posted February 20, 2022 Posted February 20, 2022 43 minutes ago, Ester Holá said: Just with some (the one I’m currently working on). Is it a file you can attach here so we can test it? Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb
Dan C Posted February 21, 2022 Posted February 21, 2022 Hi @Ester Holá, Sorry to hear you're having trouble! Can you please try a Force Restart of your iPad, as outlined in the below FAQ? If possible, a screen recording showing this issue may also help us to identify the cause - If you're unsure how to take a screen recording, please check out the following FAQ - As AlainP has requested above, a copy of the file you're currently experiencing these crashes with would also help. Many thanks in advance Quote
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