Christopher Ochoa Posted January 18, 2022 Posted January 18, 2022 (edited) Hello everyone, recently my computer was updated to WIndows 11, when trying to use Photo, I realize that the letters and font of the UI are unreadable, I leave a screenshot. I already reinstalled Affinity Photo with no changes. Edited January 18, 2022 by Christopher Ochoa bad enter Quote
Staff Lee D Posted January 20, 2022 Staff Posted January 20, 2022 @Christopher Ochoa Welcome to the forums. Can you please confirm which language you've set the app in Preferences ? General and also what is your OS language set to? Quote
Pšenda Posted January 20, 2022 Posted January 20, 2022 HW Acceleration off? (in Preferences), or problem with video driver? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
Christopher Ochoa Posted January 20, 2022 Author Posted January 20, 2022 3 hours ago, Lee D said: @Christopher Ochoa Welcome to the forums. Can you please confirm which language you've set the app in Preferences ? General and also what is your OS language set to? Is in Spanish (México) Quote
Christopher Ochoa Posted January 20, 2022 Author Posted January 20, 2022 (edited) 1 hour ago, Pšenda said: HW Acceleration off? (in Preferences), or problem with video driver? Hey Pšenda I just realized that the problem occurs when I have an external monitor connected, I don't know if it is an issue with the "Aspect Ratio" since the resolution of the integrated screen and the external monitor are the same (1920 x 1080), but different physical dimensions. When disconnecting the monitor, Photo no longer shows the problem in the UI, only that I have to restart the program Regarding the driver, I have no problems, it is an Nvidia GeForce RTX 3060 laptop gpu, which is true, that the external monitor exploits the capacity of the dedicated gpu, and the integrated one the apu (AMD Raedon) Edited January 20, 2022 by Christopher Ochoa Quote
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