SnapArtboardsToPixels Posted December 6, 2021 Posted December 6, 2021 Setup: Google Drive (Version: 53.0.11.0 (Apple Silicon)) - Setup in stream mode, not complete sync OS: macOS Monterey 12.0.1 I have the exact same issue on a different M1 Macbook Air Issue: Exporting slices from designer into google drive causes intermittent crashes. Every folder your open while navigating to your save point increases the odds of it occurring. It crashes prior to being able to hit export, it seems to be related to folder navigation and opening of directory. Doesn't seem to be related to the file, it happens on all files, some with one slice, some with 50. I've waited for 30 minutes, it never comes right, you have to force close the applicaiton. Workaround: You try a few times and then at some point it will not crash. It is not related to corrupt fonts, on one machine it happened prior to installing any custom fonts. Quote
Staff DWright Posted December 14, 2021 Staff Posted December 14, 2021 Thank you for the feedback of this issue you are having I will follow your work flow and test this on my M1 MacBook Air SnapArtboardsToPixels 1 Quote
Heinrichdsf Posted December 17, 2021 Posted December 17, 2021 I've actually just posted about the same issue. I didn't notice this thread. I'm on an Intel chip but having the same issue. SnapArtboardsToPixels 1 Quote
SnapArtboardsToPixels Posted January 24, 2022 Author Posted January 24, 2022 The error never causes a crash, it just spins forever, so I captured a log from when it was happening and have attached. Any idea when this will get fixed? I really can't use the software when it's like this. errors.log Quote
Staff DWright Posted January 25, 2022 Staff Posted January 25, 2022 This crash is a Apple sandbox issue ae you running the Apple AppStore version or our version Quote
Heinrichdsf Posted January 25, 2022 Posted January 25, 2022 I'm running the version downloaded direct from the Affinity website. Quote
SnapArtboardsToPixels Posted January 25, 2022 Author Posted January 25, 2022 I also downloaded from the website for both. Anyone tried the beta? Edit: I've been working with it for an hour and it's definitely more stable, I'd be interested to know what @Heinrichdsf experiences Quote
Heinrichdsf Posted March 9, 2022 Posted March 9, 2022 @SnapArtboardsToPixels Hmm, I am actually going to re-install Designer today with the official Download and seeif that helps and if not I'll install the Beta. Affinity Photo does not do this so I've been going between the two...so frustrating. Quote
Staff DWright Posted March 29, 2022 Staff Posted March 29, 2022 Are you still having the same issue with Google drive with Designer after you have reinstalled Quote
Heinrichdsf Posted March 31, 2022 Posted March 31, 2022 @DWright Hi, yeah I'm still having this issue. Quote
Staff DWright Posted April 4, 2022 Staff Posted April 4, 2022 If you export locally to your desktop from Designer do you have the same issue Quote
Heinrichdsf Posted April 4, 2022 Posted April 4, 2022 Yes, it does not matter where I try to export to. It's so inconsistent though because I can go a day wthout any issue and then the following day it will refuse to work and just hang each time I use the Export Persona. Quote
Staff DWright Posted April 7, 2022 Staff Posted April 7, 2022 Can you please try disabling the Metal Compute in the Performance section of Affinity Designers Preferences Quote
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