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Thumbnails not showing


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Hi,

I am using Affinity Designer (version 1.10.19) on my iPad, 8th generation.  Since the update to iOS 15.1 saved files don’t show thumbnails anymore. That is a nuisance because I now only can find them by their filename.  Another thing, already longer existing, is the fact that the icon of AD on iCloud has the purple color of AP in stead of the blue of AD. (I don’t think there is a relation.)

Does anyone have a solution for this?

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  • Staff

Hi Allaard01,

Welcome to the forums :)

Regarding your first problem please could you provide a screenshot showing how the files show in file explorer now? The issue with your iCloud icon is one that is known to us but unfortunately there is no fix for this issue over time you should find that iCloud refreshes the icon and corrects itself.

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

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14 minutes ago, Callum said:

Hi Allaard01,

Welcome to the forums :)

Regarding your first problem please could you provide a screenshot showing how the files show in file explorer now? The issue with your iCloud icon is one that is known to us but unfortunately there is no fix for this issue over time you should find that iCloud refreshes the icon and corrects itself.

Thanks
C

@Callum

Here is a screenshot you asked for.

0F534954-721F-4D33-B67B-DCAE2689F50D.png

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  • 2 months later...

I also have this problem, but with Mac desktop. In the screenshot, you can see a couple of older files with preview thumbnails and then two newer files with generic AD thumbnails.

Is there a setting I need to change? Or does anyone know if this has been reported as a bug?

479197782_ScreenShot2022-02-01at1_19_56PM.png.8702ac22e65db127e6dc5f385a84b673.png

UPDATE

I restarted my computer and now all my AD, APub, and APh files have preview thumbnails. Cheers

2019 MacBook Pro 16” | Affinity Designer 2 | Affinity Photo 2 | Affinity Publisher 2

2018 iPad Pro 12.9” | Apple Pencil 2 | Affinity Designer for iPad 2 | Affinity Photo for iPad 2 | Affinity Publisher for iPad 2

Years with Affinity: 5 ❤️ https://www.instagram.com/cealcrest/

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