Allaard01 Posted November 23, 2021 Posted November 23, 2021 Hi, I am using Affinity Designer (version 1.10.19) on my iPad, 8th generation. Since the update to iOS 15.1 saved files don’t show thumbnails anymore. That is a nuisance because I now only can find them by their filename. Another thing, already longer existing, is the fact that the icon of AD on iCloud has the purple color of AP in stead of the blue of AD. (I don’t think there is a relation.) Does anyone have a solution for this? Quote
Staff Callum Posted November 25, 2021 Staff Posted November 25, 2021 Hi Allaard01, Welcome to the forums Regarding your first problem please could you provide a screenshot showing how the files show in file explorer now? The issue with your iCloud icon is one that is known to us but unfortunately there is no fix for this issue over time you should find that iCloud refreshes the icon and corrects itself. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
Allaard01 Posted November 25, 2021 Author Posted November 25, 2021 14 minutes ago, Callum said: Hi Allaard01, Welcome to the forums Regarding your first problem please could you provide a screenshot showing how the files show in file explorer now? The issue with your iCloud icon is one that is known to us but unfortunately there is no fix for this issue over time you should find that iCloud refreshes the icon and corrects itself. Thanks C @Callum Here is a screenshot you asked for. Quote
Staff Callum Posted November 25, 2021 Staff Posted November 25, 2021 Hi Allaard01, Just to clarify are these files stored locally on the iPad or on a cloud drive? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
Allaard01 Posted November 27, 2021 Author Posted November 27, 2021 @Calllum The images are stored in iCloud. I experimented to store some files on the iPad with the same result. No thumbnails. Quote
Celia at Grafted Works Posted February 1, 2022 Posted February 1, 2022 I also have this problem, but with Mac desktop. In the screenshot, you can see a couple of older files with preview thumbnails and then two newer files with generic AD thumbnails. Is there a setting I need to change? Or does anyone know if this has been reported as a bug? UPDATE I restarted my computer and now all my AD, APub, and APh files have preview thumbnails. Cheers Quote 2019 MacBook Pro 16” | Affinity Designer 2 | Affinity Photo 2 | Affinity Publisher 2 2018 iPad Pro 12.9” | Apple Pencil 2 | Affinity Designer for iPad 2 | Affinity Photo for iPad 2 | Affinity Publisher for iPad 2 With Affinity since 2018 ❤️ graftedworks.com FEATURE WISH LIST 🥚True Vector Brushes 🥚Vector Pattern Fill 🥚Studio Link in All Apps 🥚InDesign-level PDF Export
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.