vicivper74 Posted November 13, 2021 Posted November 13, 2021 When I open an image it show as transparent. My default image viewer is affinity Photo. Windows 11 Intel Processor https://imgur.com/a/aU3kasq Any help would be appreciated. Quote
walt.farrell Posted November 13, 2021 Posted November 13, 2021 Welcome to the Serif Affinity forums. What kind of image, and can you give us a sample image file? Can you give us a screenshot so we can see what you're seeing? Edit: Is this the same problem you reported in your other post? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Staff stokerg Posted November 14, 2021 Staff Posted November 14, 2021 On 11/13/2021 at 12:26 AM, vicivper74 said: When I open an image it show as transparent. My default image viewer is affinity Photo. Can you try opening Affinity and click Edit>Preferences>Performance and at the bottom of this window is an option for OpenCL, if that's ticked, untick and close Preferences and you'll be asked to restart Affinity. Once restarted, try using the app again and let me know the results. Quote
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