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Posted

Hello, Affinity Photo crashes when the sequence of actions is executed: Move Link - select item Art Text - Text Studio - Spacing - crash

I am using MXAT2RU/A iPad Pro 12.9-inch and Affinity Photo 1.10.3.267

 

  • Staff
Posted

Hi EvgenyI,

Does this happen with all files or is it just this one? Have you tried reinstalling the app to see if this solves the issue at all? Please could you provide a copy of the latest crash report by following the below link.

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

  • 4 weeks later...
Posted
On 11/17/2021 at 4:26 AM, EvgenyI said:

I don't have Settings> Privacy> Analytics> Analytics Data in my iPad app.

You should. It’s an iOS setting not an Affinity settings🙂

8ED0AA29-A9F9-4324-A24F-AA9F1DC2936E.jpeg

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

Posted
23 hours ago, EvgenyI said:

Thanks) @DM1!
@Callum , please tell me how can I send these files?

Mods are a bit slow responding at the moment 🙂. The easiest way is to tap on each ips file (opens the file), then tap Sharesheet and Save to Files. The saved files can be attached to your post. If memory serves, the files names will start with Affinity Photo or Photo (I’m not sure as I don’t have any to check at the moment),

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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