Tearlach Posted September 7, 2021 Share Posted September 7, 2021 This is the 3rd such compete wipe-out. It begins with a spinning rainbow wheel of doom, which can last (intermittently with the arrow cursor) for a few seconds to a few minutes before the app quits. Unlike the Windows crashes, this is not a 'hang' (Not Responding). It's a full blown crash that notifies the OS. Sometimes the recovery file is OK. Previous crash, opening the recovery file on re-launch caused another crash (which subsequently lost the recovery file - or perhaps intentionally flushed it to prevent a 3rd crash?). This last one, the recovery file was OK. It stumbled opening it (rainbow beach-ball), but then settled down and has not crashed again. At the time I had been trying to re-map a command-key, but I couldn't find the command. I closed the Preferences pane and was doing nothing specific (scrolling, I think, or typing in the "help" menu) when the hang began... which became a crash. Up to date release version. Up to date MacOS. New M1 MacBook Air. 16GB RAM. 1TB SSD. Crash report attached. (mistakenly posted the 1st Designer Crash at the end of my other thread on a Photo Crash, but I didn't want to double post. Sorry 'bout that. That thread is here: ) I don't have data from the 2nd crash, apologies. Affinity Designer_2021-09-07-104823_MacBook-Air.crash Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted September 17, 2021 Staff Share Posted September 17, 2021 Hi Tearlach, Thanks for the crash log. Unfortunately I can't see what might be causing the crash, except for something getting stuck in a loop. However I'll get it passed over to development to look at. In the meantime if you do find you're able to reproduce the crash and know the exact steps then please don't hesitate to create a thread with the steps, a video showing the steps you're taking and attach any files that you're using to reproduce the crash. Quote Link to comment Share on other sites More sharing options...
kartoffelstranger Posted October 7, 2021 Share Posted October 7, 2021 Similar case here. I was doing something outside the app, and when I tabbed back into it, it was just gone. Luckily file recovery worked.crash.txt Quote Link to comment Share on other sites More sharing options...
norbinw Posted October 27, 2021 Share Posted October 27, 2021 Now with random crashes there is a new crash, when pressing export in export persona.. Happens random, on random files. Actually it's an infinite spinning circle, until I force quit. Quote Link to comment Share on other sites More sharing options...
Tearlach Posted October 28, 2021 Author Share Posted October 28, 2021 Is that after the brand new 1.10.3 release? Just curious, as it appears (but I can't swear it) to have cured several of my other major, fairly regular crashing issues. -c Quote Link to comment Share on other sites More sharing options...
norbinw Posted October 28, 2021 Share Posted October 28, 2021 Well the spinning wheel freeze is new, but the OS and the app updated quite close to each other, so not sure what the cause is, but I know all other thumbnails show up, only Affinity related ones don't. Quote Link to comment Share on other sites More sharing options...
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