salgood Posted August 15, 2021 Posted August 15, 2021 I'm running Win 10, and updated Designer before starting to try to do some work on a file I created a little over a year ago. Not sure what version I was running then but it was fairly up to date at the time. I have a book I wanted to make some edits to before sending to press, but I can't save any changes to the files now, I get the same error message. "Save failed due to an internal error. This should be reported to the development team." The program will let me save the file as a new one under another name if I don't make any changes to it, but soon as I do make even a small one, I get this. I saw recommendations on an older thread to turn off save history, but didn't have that on, I really need to get this sorted ASAP, so if you guys have any clue what was changed between versions of the program that would make files created on an older version inoperable now, I would love to know. I saw that this issue has come up in the past for users of other versions of the program, so I hope the team has worked out the causes by now! Thanks! Quote
salgood Posted August 15, 2021 Author Posted August 15, 2021 Also, just tried to take a version I saved without making changes to and editing that, got the same outcome, "Save failed due to an internal error. This should be reported to the development team." Quote
Bails Posted August 16, 2021 Posted August 16, 2021 I too have experienced this error today on a brand new document I was creating. I was able to save successfully initially, but now I can't save and getting the same error. The document was created and edited all today without being closed. Komatös 1 Quote
Komatös Posted August 16, 2021 Posted August 16, 2021 Hello and welcome to the forums. Please install the beta version that has fixes adressed to this bug. https://forum.affinity.serif.com/index.php?/topic/147415-affinity-publisher-customer-beta-11011135/ Pauls, salgood and niknak106 2 1 Quote MAC mini M4 | MacOS Sequoia 15.3.2 | 16 GB RAM | 256 GB SSD AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.3194) Affinity Suite V 2.6.1 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF I already had a halo, but it didn't suit me!
salgood Posted August 17, 2021 Author Posted August 17, 2021 17 hours ago, Komatös said: Hello and welcome to the forums. Please install the beta version that has fixes addressed to this bug. https://forum.affinity.serif.com/index.php?/topic/147415-affinity-publisher-customer-beta-11011135/ Thanks the beta seems to do the job so far! Komatös 1 Quote
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