lloerau Posted August 14, 2021 Share Posted August 14, 2021 Hello! I understand why betas are only available for those who have purchased the software. However, because of that, I am in a peculiar situation now. I want to try the software, and I still have 5 remaining days of my trial version, but I have got into the well-known bug loop where I cannot save my file because of an internal error. The beta version 1.10.1, where, apparently, the bug has been fixed, is only available for existing customers. But I am not one, so I am not eligible to use that version. Now I am just stuck with the 5-day trial of a piece of non-working software. It is unfair! How am I supposed to try it before I buy it? Thank you! Denis. Link to comment Share on other sites More sharing options...
walt.farrell Posted August 14, 2021 Share Posted August 14, 2021 5 minutes ago, lloerau said: How am I supposed to try it before I buy it? If you purchase directly from Serif via https://affinity.store you will have a 14-day period (starts when you make the purchase) in which you can get a no-questions-asked refund. So, you could purchase, enter the product key into the trial version to convert it to a full version, and then the Beta would work for you. Just remember to write to affinityreturns@serif.com within the 14-day period if you decide you don't want the program. Pauls 1 -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
lloerau Posted August 14, 2021 Author Share Posted August 14, 2021 Thank you! It is an option! Link to comment Share on other sites More sharing options...
walt.farrell Posted August 14, 2021 Share Posted August 14, 2021 You're welcome. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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