gmckay60 Posted August 7, 2021 Posted August 7, 2021 I am having the same issues with AP that a lot of people are having and it has made it unusable. Constantly " NOT RESPONDING". I have the newest version 1.10. However it was doing it with previous versions as well. I have unchecked the Enable open cl and that did not change anything. Then I switched to safe mode and the app starts to open and then disappears. I can open any other app including Krita and lightroom 5. Should I delete the app and reinstall. Will my log in reregister me? Quote
Subclavius Posted August 7, 2021 Posted August 7, 2021 Hello @gmckay60 and welcome to the forums. Can you give more details about what hardware are you using? When you say that the APhoto is not responding, do you mean that it doesn't load completely and that you can't do anything, or that you try a few things and then it stops? If APhoto was also hanging with a previous version then one thing you should check is that your graphics drivers are up to date. This may possibly mean bypassing the computer/laptop manufacturer's latest offerings and installing the drivers direct from the graphics card maker. If all else fails you might consider reverting to APhoto 1.9.2 Quote
gmckay60 Posted August 7, 2021 Author Posted August 7, 2021 Asus laptop Intel(R) core( TM) i7 CPU 2.50GHZ-2.59 GHZ 12GB ram 64bit windows 10 1 TB hard drive I can open affinity Photo, but as I try to make adjustments to the photo the app constantly freezes and shows" not responding" at the top of the window. eventually it starts working again, but it will do it almost every adjustment I try to make. I watched the task manager and the CPU maxes out during the Not Responding and when the CPU finally drops the app starts working again. I have tried reinstalling the drivers. The graphics card is a GEForce 940M. It has been doing this with older versions too, but seems worse now. I tried opening AP in safe mode, but the start window pops up and then disappears. All other apps open fine. Thanks for answering. Quote
SPaceBar Posted August 9, 2021 Posted August 9, 2021 Hi @gmckay60 Welcome to the Affinity forums. Have you checked to see if you have any of these 3rd party apps installed? Quote
gmckay60 Posted August 9, 2021 Author Posted August 9, 2021 Thanks for replying. I don't have any of these third party apps. I still don't understand why it won't even open in Safe mode. Quote
Staff Pauls Posted August 9, 2021 Staff Posted August 9, 2021 If you hold the control key down while launching the app do you get the Clear User Data dialog? If you do Select the 'Reset Acccount Data' option then select 'Clear' Quote
gmckay60 Posted August 9, 2021 Author Posted August 9, 2021 I will try this when I get home tonight. Thanks!! Quote
Subclavius Posted August 10, 2021 Posted August 10, 2021 Just a couple of ideas: (1) does it make any difference if you select 'WARP' as renderer instead of the graphics card? (2) do you have any other apps active at the same time as APhoto? Quote
gmckay60 Posted August 10, 2021 Author Posted August 10, 2021 I haven't tried changing to warp. I had tried using AP before while making sure there were no other apps opened, but as I said previously it wasn't opening at all in safe mode. However, I tried the holding down control while opening the app and reset account data and the app worked better. I initially got a " not responding " issue when I tried to denoise a photo, but after that it never came up again. However, although I realize denoise is demanding ( I guess) the app as a whole is very slow. This may be my computer. quite a bit of sitting a waiting for task to complete. But definitely better with fewer " not responding" hick ups! Not fast enough for me to do anything much more than working on a few photos for HDR or stitching. I could not do batch editing at this speed. Lightroom 5 still performs great for my sports freelance work. Thanks again! Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.