Screen corruption in Affinity Photo since beta was installed

[-TR-]

Hi,

I'm running on the latest Windows 10 with 64GB ram and nVidia GTX 1080 card (latest studio drivers - 471.41) and encountered some weird UI glitches in Affinity Photo, see this video

They started since I installed the 1.10 beta, but oddly it affected the 1.9.2 installation as well.

 

Uninstalling the 1.10 beta didn't help, the 1.9.2 kept exhibiting the same problems. Resetting the user settings back to factory settings for 1.9.2 didn't help either. Uninstalling and reinstalling 1.9.2 didn't solve the problem either. Uninstalling and re-installing the nVidia drivers didn't solve it either.

No other application I have experienced such screen corruption and artifacts. And I use Blender & DaVinci Resolve which heavily utilize the video card. Trying to disable graphics acceleration and OpenCL in Affinity Photo didn't solve it either.

I should note that Affinity Designer/Publisher (for whom I didn't install the beta) are working just fine.

 

It strikes me that the beta has installed some shared resource (one that survived past uninstallation) that broke both installations in some persistent manner. I'd appreciate any suggestions and ideas as to how to solve this, as these glitches make it impossible to use the software.

 

Thanks,

    Tzvi

[Komatös]

Hello @-TR-, welcome to the forums.

Can you check, If there is one of the listet third-party programmes installed?

 

[SPaceBar]

Hi @-TR- Welcome to the Affinity forums!

I would suggest the following:

1. Check the 3rd party software list shared by @Komatös 

Then if its still an issue:

2. It might be worth adding another User profile to your windows 10 machine and try installing 1.9.2 on there too to see if the problem still persists.

[-TR-]

Hi,

Thank you for your helpful suggestions. I started by following the items on the list. I have Capture One installed (although no crashes were occurring, I've removed the Explorer integration) though nothing had changed.

Then looked at the nVidia "Optimize for Compute", but I didn't see that option is my list.

Finally I reached the Sonic section. I noticed that I have both "Sonic Studio" and "Sonic Radar" installed, although I don't recall ever installing them. Probably came as part of some driver update installation (as I do have an Asus motherboard). I have uninstalled both and voilla! Problem resolved.

Thank you so much! I couldn't have done it without you!

Thanks,

   --TR

[SPaceBar]

Thanks for the update @-TR-

Cheers @Komatös 👍