Evert Posted May 18, 2021 Share Posted May 18, 2021 Hello team, When I try to install the software nothing happen, when i looked at the setup.log file the following information is shown: Trying to start process: C:\Users\SCHUIT~1\AppData\Local\Temp\AffinitySetup\8d951067-b7da-11eb-b405-48a4725cedd2\SetupUI.exe /log=true Succeeded: 1 Waiting for process to finish... Exit code: -532462766 I can't find out what this code means. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted May 18, 2021 Share Posted May 18, 2021 Do you also have a SetupUI.log file? If so, what does it show? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Evert Posted May 18, 2021 Author Share Posted May 18, 2021 Hi Walt, Only the setup.log file is available, for the rest the directory is empty. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted May 19, 2021 Staff Share Posted May 19, 2021 Hi Evert, Have you tried right clicking the installer and running as admin? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Evert Posted May 19, 2021 Author Share Posted May 19, 2021 Hi, I tested that also, but with the same result, maybe it has something to do with the virus scanner. Unfortunately I am not able/allowed to switch it of Evert Quote Link to comment Share on other sites More sharing options...
GarryP Posted May 19, 2021 Share Posted May 19, 2021 This might help: https://thegeekpage.com/how-to-solve-unknown-software-exception-0xe0434352/ P.S. Exit code -532462766 is the decimal equivalent of the hexadecimal value FFFF FFFF E043 4352 – it’s the last eight hex digits that are the code to search for. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
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