David Lucy Posted April 13, 2021 Posted April 13, 2021 Photo version 1.9 crashes at will on Windows 10. states affinity photo (not responding), screen becomes an opaque white and freezes. Am forced to close down and start again. Worked perfectly until updated yo version 1.9 + David Quote
PeteMacca Posted April 13, 2021 Posted April 13, 2021 Versions 1.9+ are configured to use hardware acceleration. If your system can't support that, it will crash. Try updating the GPU (graphics) driver. If that doesn't work..., turn OFF hardware acceleration in Preferences >> Performance. Quote
Staff Gabe Posted April 14, 2021 Staff Posted April 14, 2021 Hi @David Lucy, Have you got Capture one installed? 12 hours ago, PeteMacca said: Versions 1.9+ are configured to use hardware acceleration. If your system can't support that, it will crash. That's not correct. If the system doesn't support Hardware acceleration, you won't be able to enable it in Preferences. Quote
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