Export to PDF and get strange letter substitutions in Original file

['Chele]

I exported a 300 page file to create a pdf to upload to KDP.  PDF looks fine, but my original file has bizarre letter substitutions throughout.

G substitutes for "ti" and l' substitutes for "tt".

[AlanPickup]

Hi

What may be happeing is substitution of ligatures if you type face is not compatable or the character number relates to a different character. Also you need to post this in the affinity support and questions section of the forum where it will get picked up. But please give details of your operating system and the type face you are using.

I know ther have been problems with Ariel, but there may be others

['Chele]

I discovered that several chapters created years ago used "Calibri" font. These triggered the substitutions.

 

Michele

['Chele]

BTW, I do not have the option to contact support. It is "grayed" out.  I use Windows 10.

 

Michele

[walt.farrell]

Posting here is "contacting support". They are very busy at the moment, as mentioned in the topic at the top of this forum, so it is hard to predict when they might respond:

It is odd, however, that Help > Support would be grayed out. It works fine for me on Windows 10, and opens a browser to these forums.

['Chele]

Am I going to the wrong place?

[walt.farrell]

No, you're in exactly the right place to ask a Support question.

[walt.farrell]

Here's one for you, 'Chele: What was the source of your "original file"?

Did you compose it in Publisher? Or did you Open a PDF?

If you Opened a PDF, it is likely that whoever created that PDF did not fully embed the fonts that were used. In that case it can be difficult or impossible for Publisher to recognize all the ligatures, and situations like the one you described will occur.

['Chele]

This one was a pdf from a   Word file using  a calibri  font.

 

Michele

[walt.farrell]

1 hour ago, 'Chele said:

This one was a pdf from a   Word file using  a calibri  font.

Thanks. Probably the PDF did not have the full font embedded, but only a subset. That will even cause problems like this if you export a PDF from Affinity and then Open it with Affinity later. You need to make sure to tell the Affinity to embed the full font, not a subset.

In your case, just Placing the Word file (as a .docx) into a Publisher document may work better than using a PDF. Or maybe you can find a Word option when exporting that embeds more of the font.

['Chele]

I will keep this in mind. Thanks!

 

[walt.farrell]

You're welcome.