Afinnity Photo 1.9

[Daveg14]

Just upgraded to Affinity Photo1.9 and on launching it in Windows 7 64 bit sp1 it loads splash screen opens to start of main screen but immediately crashes every time best wishes David   

[Don C]

Having similar problem.  But mine crashes at splash screen.  Please post if you figure out a fix.  I will do same.

Edited February 4, 2021 by Don C

[fadmedia]

Yes apparently this upgrade is really bad.   My photo is doing fine as far as I know, but Designer, which I use the most,  starts up with splash screen just fine.  However when I try to create a new file, it freezes on me.  What is funny though, is if I leave the splash screen up and then drag a previous file in, it works just fine and I can save my work - this is at least an operation workaround to get my work done, but they are going to have to fix this very badly.  Apparently there are major issues with this upgrade.

[stokerg]

Hi @Daveg14,

Could you try the steps on this link

 

@Don C Can you please see your replies on this this thread  

 

@fadmedia First can you make sure your graphics drivers are fully up to date.  If still having issues and you can get into Affinity, can you access Edit>Preferences and on the Display section untick 'Enable OpenGL' and the restart Affinity and see if you get the crash again.  

[Don C]

On 2/6/2021 at 7:30 AM, stokerg said:

Hi @Daveg14,

Could you try the steps on this link

 

@Don C Can you please see your replies on this this thread  

 

@fadmedia First can you make sure your graphics drivers are fully up to date.  If still having issues and you can get into Affinity, can you access Edit>Preferences and on the Display section untick 'Enable OpenGL' and the restart Affinity and see if you get the crash again.  

@fadmedia problem is I can't get into Affinity.  I get the spalsh screen, and the message saying 'loadingfonts...', and then it all disappears and nothing happens.