Scans from Canon scanner turn unusal colours.

[Bryanoz]

Hello Affinity Photo Users, has anyone had this really odd behaviour when opening scans?

As all things in life, I was going along fine and dandy scanning some CD artwork for Discogs, when I get this really odd shift colour.

Any ideas?

Using an iMac, High Sierra, Canon is a Pixma MG5, using inbuilt Image Capture on iMac.

Latest Affinity app, 1.8.6

regards

Bryan

[stokerg]

Hi @Bryanoz and Welcome to the Forums,

Can't say i've ran into this issue with the limited scanning i've done.  

Could possibly be a colour profile issue.  Do you get the same results if you scan outside of Affinity and then bring the scanned image into Affinity?

[wonderings]

Does the colour look fine before bringing it into an Affinity app? Like if you scan it and open in Apple Preview is the colour the same as you see in Affinity? 

[sfriedberg]

Almost looks like something along the way is trying to do white balance correction, and is confusing the green with white as the uniform green is the only "high" intensity in the image.

[Bryanoz]

Hi Guys

thank you so much for your feedback, sorry to not get back sooner, I had to 'Register' for the forums and that took a while.

Ok some very simple troubleshooting:

It's in the scanning, as I opened a couple of scans with Preview (iMac) and they all had this really odd colour shift.

Check my attachment, really odd, what have I done? 😩

The back of a photo I was going to tackle restoring, new learning curve as I don't use Photoshop anymore.

but, I need to get a decent scan first.

ideas?

Contact Canon?

 

[Bryanoz]

BofG

Spot on, many thanks, who would have thought? the straight scan was it.

 

[AfxTwn]

Sorry to resurrect this old thread but may I ask what you meant by "straight scan"? I am having similar issues with my MG7550 scanner. My friend draws a lot of pictures and asks me to scan them so she can print them out to make cards but the colours always look wrong. I have tried different scanning resolutions and editing them in Photoshop Elements but when I print them, they either come out too bright (third picture labelled BlackCatEdited) or they just look duller like they have a filter on like with the unedited, scanned image 0002.jpg. The first picture (100449.jpg) is one I took with my phone and much more shows what the image is like in real life.

Please can anyone advise me how to resolve this or do I just need a better scanner/printer or calibration of some kind. Thanks.

[walt.farrell]

1 hour ago, AfxTwn said:

and editing them in Photoshop Elements

Welcome to the Serif Affinity forums, @AfxTwn. 

As you mentioned Photoshop Elements, I'm curious if you're also a user of the Affinity software, as this forum is solely for supporting the Affinity software and its users. If you have general questions about using your scanner, or using other (non-Affinity) programs with it, this is not the right site for that discussion.