Peejee Posted November 10, 2020 Share Posted November 10, 2020 I Cant open my work anymore. (Magazine) hanging beachball and I don't know why.. System Mac OS newest Affinity Publisher software 1.8.4 Quote Link to comment Share on other sites More sharing options...
Peejee Posted November 10, 2020 Author Share Posted November 10, 2020 Is there a way to downgrade to 18.3? Quote Link to comment Share on other sites More sharing options...
Alfred Posted November 10, 2020 Share Posted November 10, 2020 6 minutes ago, Peejee said: Is there a way to downgrade to 18.3? Not if you have the Mac App Store version, but if you have the Affinity Store version you can get the earlier releases (as far back as 1.7.1!) here: https://store.serif.com/update/macos/publisher/1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Peejee Posted November 10, 2020 Author Share Posted November 10, 2020 Thanks a lot! Opening the document in 18.3 no problem at all. Really strange this 😞 Also when I do a new 'save as' in 18.3 the magazine don't open anymore on the Mac in 18.4. (also try this on the second Mac.) Quote Link to comment Share on other sites More sharing options...
Alfred Posted November 10, 2020 Share Posted November 10, 2020 2 hours ago, Peejee said: Thanks a lot! Opening the document in 18.3 no problem at all. You’re welcome! I’m glad you’re up and running again. 2 hours ago, Peejee said: Really strange this 😞 Also when I do a new 'save as' in 18.3 the magazine don't open anymore on the Mac in 18.4. (also try this on the second Mac.) Very strange indeed. You may need to share your document with Serif staff to help them solve the mystery. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Dan C Posted November 10, 2020 Share Posted November 10, 2020 4 hours ago, Peejee said: Really strange this 😞 Also when I do a new 'save as' in 18.3 the magazine don't open anymore on the Mac in 18.4. (also try this on the second Mac.) Sorry to hear you're having trouble! When opening the document in 1.8.4, do you see any error message on either Mac, or does the app simply hang/freeze? Can you please provide a copy of this document, that opens correctly in 1.8.3 to the following link for me? https://www.dropbox.com/request/VTLTodl636s4UQg7rvFm Once uploaded, please reply here to let me know. Many thanks in advance! Quote Link to comment Share on other sites More sharing options...
Peejee Posted November 10, 2020 Author Share Posted November 10, 2020 Just simply hang/freeze, I send a copy! Thx Quote Link to comment Share on other sites More sharing options...
Dan C Posted November 10, 2020 Share Posted November 10, 2020 Many thanks for your document, I believe I have identified the cause of this issue, as there is a known bug in version 1.8.4 that causes certain documents to get stuck on loading - as you've seen this isn't present in the previous version (1.8.3), however I can also confirm that this has been fixed in our latest beta version (1.9). I've been able to open and edit your document in 1.9, faster than 1.8.3 could handle the document, so if you're willing then I ddo recommend giving the beta a try - as it can be installed alongside your retail version, so you have 2 versions available. Of course, as it's a beta we recommend creating a backup of your file, before opening/editing this in the beta. I hope this helps! Alfred 1 Quote Link to comment Share on other sites More sharing options...
Peejee Posted November 10, 2020 Author Share Posted November 10, 2020 Ok thx! I already used the beta but this is for commercial work. It's saver for me to work for this doc. in 1.8.3. Thanks anyway! Dan C 1 Quote Link to comment Share on other sites More sharing options...
Peejee Posted November 14, 2020 Author Share Posted November 14, 2020 The problem/bug is stil there in version 1.8.6. :-( Quote Link to comment Share on other sites More sharing options...
Move Along People Posted November 14, 2020 Share Posted November 14, 2020 - Peejee 1 Quote Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
Peejee Posted November 15, 2020 Author Share Posted November 15, 2020 Klopt, thanks! 'k Zag ook dat alles netjes werkt in 1.9 beta. Maar een blad aan leveren in een beta...? Hmm... Dan toch maar weer ff terug naar 1.8.3 en... eem wachtn Move Along People 1 Quote Link to comment Share on other sites More sharing options...
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