Sanchai Posted August 21, 2020 Share Posted August 21, 2020 Satringbtoday, welcome scrren in Affinity Publisher is blank and notepad show web content as it should be. The web content display properly in Affinity Photo and Designer my Affinity Publisher version is purchased from Windows Store fix please Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted August 21, 2020 Staff Share Posted August 21, 2020 Thanks for the report, we are looking into this. Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Sanchai Posted August 21, 2020 Author Share Posted August 21, 2020 Thank for fixing. It is a minor problem but should be ficpxed. I would l8ke to see news and offer from your compan6 when starting Affinity Publisher for Windows 10. IpThe prpblem just started today. Quote Link to comment Share on other sites More sharing options...
Sanchai Posted August 22, 2020 Author Share Posted August 22, 2020 I have tried to reset app, terminate app, restart, Affinity Publisher Welcome screen is just blank, showing gray app logo, no web content of information show up as it should be. I have tested uninstall Affinity Publisher, then reinstall it from Windows Store. The problem still exist, Welcome screen show only gray app logo, no content My internet connection work fine, and Affinity Photo and Affinity Designer Welcome screen show web content correctly. so what go wrong, This is small issue. It happen in the past version of Affinity Publisher, bumptious after the latest app update, Welcome screen work normally and show web content. The problem occur again yesterday. can you get back to me so that I know what is going wrong, and how to fix this? Quote Link to comment Share on other sites More sharing options...
AlainP Posted August 22, 2020 Share Posted August 22, 2020 This issue is in all three apps, beta and release versions. Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb Link to comment Share on other sites More sharing options...
AlainP Posted August 22, 2020 Share Posted August 22, 2020 There is nothing wrong on your side @Sanchai Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" - Mac mini M2-Pro - 16 gb Link to comment Share on other sites More sharing options...
Sanchai Posted August 24, 2020 Author Share Posted August 24, 2020 I have just updated Affinity Publisher to the latest version 1.8.5 from Windows Store. The update went fine and the app seems to work fine. However, the welcome screen still not functioning as it should be. As reported, the Welcome Screen is not showing Web content but the main window in grayed out with the app logo. No web content show up. Fix please. This is a very minor problem that should not happen Quote Link to comment Share on other sites More sharing options...
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