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Posted (edited)

Hi,

So I have all your products, but also want to "gift" a copy of Publisher to my grandson for school graduation. So I just went ahead and purchased an additional copy. No problem there, but I see that the download and reg key is specific to my email address. Now I am not sure how I can put the install file on his laptop and have it activate since he has a different email address. Any help appreciated. Need to figure out within the week. Thanks

Edited by Operator99
left out product name.

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Welcome to the Serif Affinity forums.

Transferring a license to another user is not allowed.

I think your best approach is:

1. Email affinityreturns@serif.com and return your purchase for a refund. Then

2. Email affinity@serif.com and purchase a redemption code that you can give to him. He would then redeem the code, download the program, and install it using his email address.


-- Walt

Windows 10 Home, version 2004 (19041.388),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.3.641 and 1.8.4.693 Beta   / Affinity Designer 1.8.3.641 and 1.8.4.693 Beta  / Affinity Publisher 1.8.3.641 and 1.8.4.687 Beta.

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