sealanguage Posted June 1, 2020 Posted June 1, 2020 My computer has completely died. I'd like to install Affinity Designer on an alternate computer. I have the product key to activate it but how do I get the download? Quote
walt.farrell Posted June 1, 2020 Posted June 1, 2020 Welcome to the Serif Affinity forums. Assuming that the new computer runs the same kind of OS as the old one (both Windows or both MacOS) you simply download the application from https://affinity.store/account/downloads and install on the new computer. If it runs a different kind of OS, though, you'll need to repurchase. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
Staff StevenS Posted June 1, 2020 Staff Posted June 1, 2020 Hi @sealanguage, Welcome to the Affinity Forum. As you purchased the licence through our own site, you can download the app again in the same way you did intially. To login to your account, please head to the Affinity website and enter your email address along with your password within the relevant fields, and then click Sign In. If you’re unsure of your password, please select the Forgot Password? option and enter your email address. Then select the Reset Password option. This will send you an email to the email address previously specified for you to reset; follow the steps within this email. Once you’re in your Affinity Account select Downloads & product keys. You will then see a list of your orders along with a Download button beside each one. Click the button next to the relevant order to begin the download. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.
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