Daston Posted April 16, 2020 Posted April 16, 2020 Recently purchased Affinity. I am unable to locate the program to open it on my imac? Looked in the finder, applications, and nothing. I looked around in other folders, and I am unable to locate the program on my computer? Quote
walt.farrell Posted April 16, 2020 Posted April 16, 2020 Welcome to the Serif Affinity forms, @Daston. On a Mac you might have purchased one of the Affinity applications from either the Serif Affinity Store (https://affinity.store) or from the Mac App Store. Which store did you use, and which application did you purchase? If you purchased directly from Serif, you would need to download and install the program. I think you would have gotten an email with the information needed to download and install it. But if you purchased from the Mac App Store I think the installation would have been automatic. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
markw Posted April 16, 2020 Posted April 16, 2020 Have you tried using Spotlight to find it? Accessible via the Magnifying Glass icon top right of your screen or in any Finder window. Quote macOS 12.7.6 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M
h_d Posted April 16, 2020 Posted April 16, 2020 Did you check both Applications folders? There is one under your user account (Macintosh HD/Users/yourname/Applications/) and the main system-wide folder at Macintosh HD/Applications/. Normally applications are installed in the latter. Alternatively, can you use Spotlight to find it? ( @markw posted while I was typing this). Which "Affinity" did you buy? Publisher, Photo or Designer? And from where - the App Store or direct from the Affinity website? Cheers, H Quote Affinity Photo 2.6.3, Affinity Designer 2.6.3 Affinity Publisher 2.6.3, Mac OSX 15.5, 2018 MacBook Pro 15" Intel.
Daston Posted April 16, 2020 Author Posted April 16, 2020 I purchased it on the website at affinity.serif.com. I was able to find it with spotlight. Wasn't located in the affinity folder. Thank you ALL for your help. I greatly appreciate it!! Quote
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