NoamG Posted April 9, 2020 Posted April 9, 2020 Hi, Using latest 1.8.3.641 on Win10-64, I try to HDR-merge 3 TIFF files, and the program crashes (closes abruptly with no message) early during the merge process, if auto-align is enabled. The TIFF files were exported by Capture One 20, originally from Olympus E-M1II RAW files. Oddly, merging those original Olympus RAW files directly in Affinity Photo succeeds, but unfortunately chromatic aberrations are not corrected so it's not a valid option. I attached crash report files. e6321abd-9b84-42a3-9c80-3eecd079bf61.dmp attachment_Log.txt metadata Quote
Staff Chris B Posted April 9, 2020 Staff Posted April 9, 2020 Hey NoamG, Can you attach the raw files please? Ideally I'd like to see if I can reproduce the crash on macOS as well as Windows. Thanks! Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
NoamG Posted April 10, 2020 Author Posted April 10, 2020 5 hours ago, Chris B said: Hey NoamG, Can you attach the raw files please? Ideally I'd like to see if I can reproduce the crash on macOS as well as Windows. Thanks! There you go. Again, RAWs work fine, TIFFs crash AP hdr tiffs.zip.hdr tiffs.ziphdr tiffs.zip hdr_raws.zip Quote
NoamG Posted April 10, 2020 Author Posted April 10, 2020 TIFFs upload failed, I keep getting a "-200" error message. Anyway, you can reproduce them yourself with Capture One 20. Quote
Staff Chris B Posted April 14, 2020 Staff Posted April 14, 2020 Hey NoamG, Could you try uploading the TIFFs into this private Dropbox folder please? I can't get access to Capture One and it seems I've used every email address I own in the past for free trials Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
NoamG Posted April 19, 2020 Author Posted April 19, 2020 On 4/14/2020 at 4:20 PM, Chris B said: Hey NoamG, Could you try uploading the TIFFs into this private Dropbox folder please? I can't get access to Capture One and it seems I've used every email address I own in the past for free trials Done. Quote
Staff Chris B Posted April 20, 2020 Staff Posted April 20, 2020 Thanks. It isn't crashing for me with those images. Can you try changing your Renderer to WARP in Preferences > Performance and try the HDR merge again? If your graphics drivers are causing the crash, chances are they need updating. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
NoamG Posted April 20, 2020 Author Posted April 20, 2020 (edited) 7 hours ago, Chris B said: Thanks. It isn't crashing for me with those images. Can you try changing your Renderer to WARP in Preferences > Performance and try the HDR merge again? If your graphics drivers are causing the crash, chances are they need updating. Changing to WARP renderer prevented the crash and I was able to complete the merge successfully. FYI, I am using the latest WHQL (stable) Nvidia drivers, and tried both my old GFX 670 and new RTX 2070 Super cards. In both cases, the default renderer crashed. Edited April 20, 2020 by NoamG typo Chris B 1 Quote
Staff Chris B Posted April 21, 2020 Staff Posted April 21, 2020 Thanks, that's really helpful. I will feed this back to the developers Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials
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