Vitaly Ne... Posted March 26, 2020 Posted March 26, 2020 Hello and all health! I made a request for a trial version, they wrote that the link would come to the mail ... Only, unfortunately, there is no and no ... I asked in technical support, they advised me to contact the forum (?) And a message arrived as in the topic title ... although I thought they would give a link to the trial version ... That's why I am writing here. Tell me, please, was there a name, surname and mail in the application - is that all? or am I missing something else? Thanks if anyone clarifies the situation. Quote
walt.farrell Posted March 26, 2020 Posted March 26, 2020 13 minutes ago, Vitaly Ne... said: Hello and all health! I made a request for a trial version, they wrote that the link would come to the mail ... Only, unfortunately, there is no and no ... I asked in technical support, they advised me to contact the forum (?) And a message arrived as in the topic title ... although I thought they would give a link to the trial version ... That's why I am writing here. Tell me, please, was there a name, surname and mail in the application - is that all? or am I missing something else? Thanks if anyone clarifies the situation. If you are a Gmail user, please look in your Spam folder. Gmail classifies much commercial mail as Spam if you have never written to the company before, and do not have them in your Google Contacts list. (Looking in your Spam folder might be wise, for other email providers, too. But it's especially important for Gmail.) Vitaly Ne... 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
Vitaly Ne... Posted March 26, 2020 Author Posted March 26, 2020 2 minutes ago, walt.farrell said: If you are a Gmail user, please look in your Spam folder. Gmail classifies much commercial mail as Spam if you have never written to the company before, and do not have them in your Google Contacts list. (Looking in your Spam folder might be wise, for other email providers, too. But it's especially important for Gmail.) Thanks. I made a request from mail.ru ... I constantly check spam and others folders))), nothing came there either, alas .. I have a GMail account. Do you think it's better to send an application from him? Should I resend the request? Quote
Staff Patrick Connor Posted March 26, 2020 Staff Posted March 26, 2020 @Vitaly Ne... Welcome to the Serif Affinity forums, I have split your query from that thread to offer better support The 90 day (limited offer) trial is only available by filling in this form and waiting for the email with the 90 day trial product keys, so yes please try a different email address if you have one. Vitaly Ne... 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon
Vitaly Ne... Posted March 26, 2020 Author Posted March 26, 2020 1 hour ago, Patrick Connor said: @Vitaly Ne... Welcome to the Serif Affinity forums, I have split your query from that thread to offer better support The 90 day (limited offer) trial is only available by filling in this form and waiting for the email with the 90 day trial product keys, so yes please try a different email address if you have one. Thanks! Everything came to a new mail (Gmail) at once! The installation went without problems, already trying. Patrick Connor 1 Quote
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