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Hi everyone,

I am trying to start my design software and the startup graphic will appear and after about 30 seconds it crashes and shows me this message


As promised, the ''report a crash'' window appears, BUT when i click send, I receive this notification after another 30 seconds


Any suggestions hit me with your best shot, Cheers!

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4 minutes ago, Sean P said:

Please upgrade to the newest version and try again.

If you’re using the MS Store version, log in to the Microsoft Store to find the upgrade. If you’re using the Affinity Store version you can download the latest release from here: https://store.serif.com/update/windows/designer/1/

Alfred online2long.gif
Affinity Designer/Photo/Publisher for Windows • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad • Designer for iPad • iPadOS 13.7 (iPad Air 2)

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