paristo Posted March 20, 2020 Share Posted March 20, 2020 I found that Affinity is offering all their applications for -50%, and decided to purchase the Publisher so I would get rid of another software that doesn't work so great on Windows, and made purchase via my phone. And I didn't see that it was for OS X version instead Windows as I have completely forgotten that those serial keys are different, and it is easy thing as when I pressed the "-50% off" link on main page after coming to site with google using "Affinity Publisher Windows" link, I saw only this: And as you can see, there was nothing on the screen about Windows or OS X but just "Buy now €27.99" and didn't notice any other point question for that for which one it was as I went straight to the payment method. And after I went to my account, I noticed it was for OS X and not for Windows. I haven't downloaded or activated the serial, so is there a change to get that changed to Windows version, or do I need to withdraw it through my credit card company and buy a Windows version instead? IMHO, the Software version should be drop-down list in each application and it should default to "Choose" and not allow to purchase anything until all software in the basket are selected for a wanted platform version. Quote Link to comment Share on other sites More sharing options...
AndyB Posted March 20, 2020 Share Posted March 20, 2020 Mistakes happen. If you e-mail affinityreturns@serif.com with your order details they will resolve this for you straight away. Quote Link to comment Share on other sites More sharing options...
Alfred Posted March 20, 2020 Share Posted March 20, 2020 11 minutes ago, AndyB said: Mistakes happen. Agreed, Andy, but the OP’s point — a good point well made, as they say — is that mistakes like this would be reduced if the purchase page always forced you to choose instead of defaulting to one OS or the other. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
paristo Posted March 20, 2020 Author Share Posted March 20, 2020 1 hour ago, AndyB said: Mistakes happen. If you e-mail affinityreturns@serif.com with your order details they will resolve this for you straight away. Thanks! Dropping email right away! Quote Link to comment Share on other sites More sharing options...
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