Birgit Finland Posted March 11, 2020 Share Posted March 11, 2020 Hi, I use windows 10, latest version and updated to publisher 1.8. Publisher itself opens but none of my created files opens, instead Publisher just shuts down without anything. What is wrong? Thank you Birgit Finland Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted March 12, 2020 Staff Share Posted March 12, 2020 @Birgit Finland As you have now found, we have a beta available that addresses this problem for some customers so I would like any readers of your thread to try the Windows Publisher beta or Mac Publisher beta before creating your own thread Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Birgit Finland Posted March 24, 2020 Author Share Posted March 24, 2020 Hi Again, I downloaded to the new version 1.8.2. now and I still have trouble, also in the beta version. My Documents only load to 83.6%. And I can not replace images. They load on top. Could you suggest what I should do? Thank you Birgit Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted March 25, 2020 Staff Share Posted March 25, 2020 I can open your files fine on my system, doesn't depend on the order of opening, I can have all three open at the same time and switch between them. The issue may relate to a used resource in someway as that is something I don't have on my system, and a couple of fonts. I'm passing your files over to our QA team to take a look to see if they can spot anything in the files that narrow down the cause. Quote Link to comment Share on other sites More sharing options...
Birgit Finland Posted March 25, 2020 Author Share Posted March 25, 2020 Thank you, could you check these files? I can not replace some of the images. They are placed on top of each other. so what is wrong? Thank for your help. Stay healthy https://www.dropbox.com/sh/6ipcn9gz2b8fc3o/AACkmuxYbcx8EUS7rj45Uozqa?dl=0 Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted March 26, 2020 Staff Share Posted March 26, 2020 Those files also open fine for me in Publisher 1.8.2 you'll need to let me know which you're trying to replace and is the app crashing or just not replacing the image? Since all your resources seem to be stored in the same location I try renaming one of the main root folders. For example, if my resources for a file where stored like this: Current location: Business\Resources\Printing\ Renamed to: Business-new\Resources\Printing\ This should break the resources links, the files should then open like they do on my system, this will confirm if the issue is resources related. Leigh 1 Quote Link to comment Share on other sites More sharing options...
Birgit Finland Posted March 27, 2020 Author Share Posted March 27, 2020 Hi Again, I took a couple of screen shoots, for you. And took your resource advise. The issue I was talking about happened on page 3+4. I was not even able to apply to these pages the master. So I deleted the pages and inserted a new master page. Now it seams to work again. I was able to fix it. Thanks for trying to work out that font issue in the Pdf safes as well. The fonts I am using are Bodoni MT and Bodoni 72. PDF-file ending: _ 1.2_beta2 export has Bodoni MT and PDF file ending: _1.2_beta3 export has Bodoni 72. (I am using windows 10) Hope this helps. Thanks for your help. Shell_layer_woven_1_gusset_instructions_1.2_beta2_export.pdf Shell_layer_woven_1_gusset_instructions_1.2_beta3_export.pdf Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.