3-4-SAD Posted March 4, 2020 Share Posted March 4, 2020 Nothing works at my side, publisher, designer, photo, all 1.8 and won't load at all. Screen opens and after a message that the fonts are loading it crashes. I have tried to uninstall and reinstall but no luck. Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted March 4, 2020 Share Posted March 4, 2020 4 hours ago, 3-4-SAD said: Nothing works at my side, publisher, designer, photo, all 1.8 and won't load at all. Screen opens and after a message that the fonts are loading it crashes. I have tried to uninstall and reinstall but no luck. Thanks for the report. We've had a few reports of similar crashes so we're investigating this as a matter of urgency. Chris B 1 Quote Link to comment Share on other sites More sharing options...
Tydal Posted March 5, 2020 Share Posted March 5, 2020 (edited) I'm having the same problem with all three apps since the 1.8 updates. They all crash before the interface loads up and requires two or three restarts before they load properly. Another issue with the 1.8 update in Designer. My projects have been loading with different fonts. I have to close out the app and restart to load my projects with the correct fonts. Thanks. Edited March 5, 2020 by Tydal Quote Link to comment Share on other sites More sharing options...
3-4-SAD Posted March 5, 2020 Author Share Posted March 5, 2020 12 hours ago, Mark Ingram said: Thanks for the report. We've had a few reports of similar crashes so we're investigating this as a matter of urgency. OK, if you need some more information, I'll be glad to help. Mark Ingram 1 Quote Link to comment Share on other sites More sharing options...
Julie B Posted March 5, 2020 Share Posted March 5, 2020 Mine is crashing as well. I can't export PDF, just stalls at the end. Also, could not open a file. I open it and it closes the software down without ever opening it. Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted March 5, 2020 Share Posted March 5, 2020 1 hour ago, Julie B said: Mine is crashing as well. I can't export PDF, just stalls at the end. Also, could not open a file. I open it and it closes the software down without ever opening it. This doesn't sound like the same crash as OP. You may want to create a new thread that is specific to your problem. Quote Link to comment Share on other sites More sharing options...
syb1r Posted March 6, 2020 Share Posted March 6, 2020 I have a Win 10, 64 bit i5 DELL. I've had 1.8 designer and photo unable to load, I uninstalled all, deleted all the previous installed files on my computer and reinstalled it as administrator. It mostly loads correctly every time when I run the programs as administrator. Quote Link to comment Share on other sites More sharing options...
3-4-SAD Posted March 6, 2020 Author Share Posted March 6, 2020 4 hours ago, syb1r said: I have a Win 10, 64 bit i5 DELL. I've had 1.8 designer and photo unable to load, I uninstalled all, deleted all the previous installed files on my computer and reinstalled it as administrator. It mostly loads correctly every time when I run the programs as administrator. No luck here. I can't start any of Affinity apps even as an administrator. It just won't work. I can't believe they didn't tested more thoroughly before release of such big update... Quote Link to comment Share on other sites More sharing options...
Move Along People Posted March 6, 2020 Share Posted March 6, 2020 - Quote Move Along people,nothing to see here Link to comment Share on other sites More sharing options...
dubiousa Posted March 6, 2020 Share Posted March 6, 2020 same problem here - Rog Strix Scar II win 10 I have termines! Any tipps here? Quote Link to comment Share on other sites More sharing options...
3-4-SAD Posted March 6, 2020 Author Share Posted March 6, 2020 I don't have any corrupted or damaged fonts. Even if that was a case, the Affinity should be able to avoid similar collisions by discarding such fonts like Adobe apps because they don't crush at all on the same machine. Quote Link to comment Share on other sites More sharing options...
3-4-SAD Posted March 11, 2020 Author Share Posted March 11, 2020 Just uninstalled all three applications because I could not start any of them. 1.8 is completely useless. I will try in a few months when, maybe update comes. I know that software testing is expensive and time consuming, but letting the customers do that work is not the best solution I think... Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted March 11, 2020 Share Posted March 11, 2020 @3-4-SAD | @Tydal | @syb1r | @dubiousa The 1.8.1.610 beta build has a potential fix for the issues you've reported. Would any of you be able to install the beta and try it out and see whether it starts OK for you? Thanks for your patience. and the Photo equivalent Quote Link to comment Share on other sites More sharing options...
3-4-SAD Posted March 12, 2020 Author Share Posted March 12, 2020 Thank you for the links. I will wait for the alpha version. I need the Publisher most anyway... Quote Link to comment Share on other sites More sharing options...
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