isaiah53design Posted March 3, 2020 Share Posted March 3, 2020 (edited) I just updated to the new version, restarted, and opened up a document. I was trying to remove the white background, so I used Ctrl+W to select, then clicked on Select and chose "Select Sampled Color." Since I use this often I can't remember if I set the shortcut or if it's native to Photo, but there's a shortcut for "Select Sampled Color," Alt+S. But every time I hit Alt+S, and I've tried it several times now in different stages of the program, it closes immediately. No crash code, just closed. Anybody know why? I'm using Windows 10. Happens on every document. Even happens with Keyboard Preferences open; I hit Alt+S, and Affinity closes. Boom. Edited March 3, 2020 by isa53design Quote Link to comment Share on other sites More sharing options...
isaiah53design Posted March 3, 2020 Author Share Posted March 3, 2020 PS - Just tried changing the shortcut to Alt+D. Still closes when I use that shortcut. But clicking from the dropdown menu to "Select Sampled Color" works as it should. Weird. But he was wounded for our transgressions, he was bruised for our iniquities: the chastisement of our peace was upon him; and with his stripes we are healed. - Isaiah 53:5 Quote Link to comment Share on other sites More sharing options...
Greyfox Posted March 3, 2020 Share Posted March 3, 2020 7 hours ago, isaiah53design said: I just updated to the new version, restarted, and opened up a document. I was trying to remove the white background, so I used Ctrl+W to select, then clicked on Select and chose "Select Sampled Color." Since I use this often I can't remember if I set the shortcut or if it's native to Photo, but there's a shortcut for "Select Sampled Color," Alt+S. But every time I hit Alt+S, and I've tried it several times now in different stages of the program, it closes immediately. No crash code, just closed. Anybody know why? On my installation Ctrl-W is the default shortcut for Close, and Alt+S simply opens the pull down Select menu. By default here there was no shortcut set for Select Sample Color, however I can confirm that a number of different key combinations I've tried for it all result in AP shutting dowm. Quote Intel i7-10700 Gen10 CPU, 32GB RAM, Geforce GTX 1660 OC 6GB Windows 10 Pro 22H2, 1x 1TB M.2 NVMe, 1 x 2TB M.2 NVMe. Affinity APh, APu, ADe Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 5, 2020 Staff Share Posted March 5, 2020 This is a known issue. I have updated the bug report because it is still affecting the current retail and beta. Apologies for the trouble. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
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