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Unfortunately I did download Catalina on my Mac and now Affinity don't open more CR - photo raw files :-(


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Unfortunately I did download Catalina on my Mac and now Affinity don't open more CR - photo raw files :-(

What can I do please to resolve this problem. Is there something to change or I can't use it more?

Is there a possibility to get money back from Affinity? I did buy it only some monthes ago..

Thanks, greetings ..

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Welcome to the forum Jarmila,

  • Do you get any messages pop up, if so screenshot them and upload here.
  • Which RAW file is it CRW CR2 CR3?
  • Which camera are you using?
  • Do you have an example file you can upload so that someone on Catalina can test.

Until a solution is found, you could convert the file to a DNG file, using Adobe DNG Converterhttps://helpx.adobe.com/uk/photoshop/using/adobe-dng-converter.html

iMac 27" Late 2015 Fully Loaded, iMac 27" Mid 2011 both running High Sierra 10.13.6 - Affinity Designer/Photo & Publisher - Illustrator CC, Inkscape, Blender, Sketchup, Pepakura Designer, MTC, Pixelmator & Pixelmator Pro + more... XP-Pen Artist-22E, - iPad Pro 12.9 B|  

Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions

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Thanks for your kind answer. T
 
he commands for the development of raw cr2 images are gone and opens the file as a normal jpg without the commands, possibility to edit the photo.
I will upload the screenshot. Maybe I did touch something, I don't know. But
Before downloading the catalina version on my mac, there were the commands on the right
  • Do you get any messages pop up, if so screenshot them and upload here - no messages
  • Which RAW file is it CRW CR2 CR3?- CR2
  • Which camera are you using? -  Canon EOS 5D Mark III
  •  
    Or maybe I could try deleting the downloaded version and downloading Affinity again. However to be honest I don't feel very well, it's far from Photoshop. But unfortunately Photoshop costs too much .. thanks again for the reply, many greetings

Schermata 2020-02-12 alle 11.28.43.png

Schermata 2020-02-12 alle 11.29.00.png

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