Johann Seidel Posted January 23, 2020 Posted January 23, 2020 Download and installation worked correctly, but when I launch version 1.8.0.535 the load screen appears awhile and then just close down.
Staff Gabe Posted January 23, 2020 Staff Posted January 23, 2020 Hi @Johann Seidel, I'm not kidding, but I had the exact same issue this morning. I turned my PC Off and On and it was fixed... Check your event viewer > Administrative events and see what it says. In my case it was failing in .net runtime Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
jaftwo Posted January 23, 2020 Posted January 23, 2020 I wonder if this is somehow related to my problem installing Publisher on my win10 system? I start the install and eventually it fails. I restart my computer and try the install again, it works (and very quickly, like it didn't have to reinstall everything again.) [edit] I should add that Designer and Photo both install fine (just installed the .532 versions) (05mar2020) Ryzen 1800x, Gigabyte AX370 K7, Samsung 970 EVO+ 1TB NVME-M.2 SSD, EVGA SuperNOVA 1000w G2 PS, Corsair Vengeance 64GB DDR4 3200 Mem, GeForce GTX 1080 Ti FTW3 442.50 (01mar20), LG Ultra HD (2), Win 10 Pro x64 18363.657, Affinity Photo/Designer 1.8.1.604 beta & Publisher 1.8.2.603 beta
Johann Seidel Posted January 24, 2020 Author Posted January 24, 2020 I have now tried to install the latest versions of Affinity Designer and Affinity Photo (versions 1.8.0.532) and although it does install correctly it also does not load completely and then just crash before opening, I am using Windows 10. I had to reinstall Affinity Publisher 1.8.0.531 and Affinity Photo and Designer 1.8.0.526 and they work fine. I have had for long now the problem that sometimes the first time you open Affinity applications just close before they are finished loading but normally works fine upon the second launch.
Staff Gabe Posted January 24, 2020 Staff Posted January 24, 2020 next time it happens can you please check the console and see what the error is in there?
Johann Seidel Posted January 29, 2020 Author Posted January 29, 2020 Where do I find the console? I have reinstalled all the latest betas and restarted windows 10. Publisher actually ran once bit after that it would just continue to crash both Designer and Photo also still crashes.
Staff Gabe Posted January 29, 2020 Staff Posted January 29, 2020 Press Start and search for Event Viewer > Custom Views > Administrative events
Johann Seidel Posted January 30, 2020 Author Posted January 30, 2020 Hello Gabe, Today all seems to be working after installation and I did not even had to restart. I have found however my attempts to open Affinity Publisher yesterday and hope that the attached file will help in any way to determine why it would not open previously. As mentioned previously, from time to time I have to open Publisher (most previous versions) twice as it would not open the first time round. Affinity Error Events.evtx
Johann Seidel Posted January 31, 2020 Author Posted January 31, 2020 Hello Gabe, Once again today Affinity Publisher wouldn't start up. It seems the problem has to do with .Net. See the info from the console: Quote Application: Publisher.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Runtime.InteropServices.SEHException at <Module>.Affinity.TextBaseTarget.GetFontStyles(Kernel.Font*, Story.FontResolution, std.vector<Kernel::Font,std::allocator<Kernel::Font> >*, UInt64*) at Serif.Interop.Persona.UserInterface.FontFamilyComboBoxContextBarItem.BuildFontsList() at Serif.Interop.Persona.UserInterface.FontFamilyComboBoxContextBarItem..ctor() at Serif.Interop.Persona.Data.CharacterDataSource..ctor(Serif.Interop.Persona.Services.IServiceProvider) at Serif.Affinity.UI.Studio.CharacterPage..ctor() Exception Info: System.Reflection.TargetInvocationException at System.RuntimeTypeHandle.CreateInstance(System.RuntimeType, Boolean, Boolean, Boolean ByRef, System.RuntimeMethodHandleInternal ByRef, Boolean ByRef) at System.RuntimeType.CreateInstanceSlow(Boolean, Boolean, Boolean, System.Threading.StackCrawlMark ByRef) at System.Activator.CreateInstance(System.Type, Boolean) at System.Activator.CreateInstance(System.Type) at Serif.Affinity.Services.PageService.EnsurePage(System.Type) at Serif.Affinity.UI.AffinityWindow.AttachPages(Serif.Interop.Persona.Workspaces.IWorkspace, Boolean) at Serif.Affinity.UI.AffinityWindow.set_CurrentWorkspace(Serif.Interop.Persona.Workspaces.IWorkspace) at Serif.Affinity.Services.WindowService.ShowMainWindow() at Serif.Affinity.Application+<>c__DisplayClass53_0.<OnServicesInitialised>b__2() at System.Windows.Threading.DispatcherOperation.InvokeDelegateCore() at System.Windows.Threading.DispatcherOperation.InvokeImpl() at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task) at System.Windows.Threading.DispatcherOperation.Wait(System.TimeSpan) at System.Windows.Threading.Dispatcher.InvokeImpl(System.Windows.Threading.DispatcherOperation, System.Threading.CancellationToken, System.TimeSpan) at System.Windows.Threading.Dispatcher.Invoke(System.Action, System.Windows.Threading.DispatcherPriority, System.Threading.CancellationToken, System.TimeSpan) at System.Windows.Threading.Dispatcher.Invoke(System.Action) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at System.Threading.ThreadHelper.ThreadStart()
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