piano Posted January 7, 2020 Share Posted January 7, 2020 Hi everyone! I have had troubles with Affinity Photo for a long time and since the latest update I can hardly use it at all. I start a new work (small or bigger artwork or photoadjustment) Then as soon as I want to place something on this everything freeze. i cannot pic a tool or do anything exept from restart the program. Now this happens every second minute.Or i can´t change colours ,I can´t use the rubbertool . As soon as i have restarted the program this works but only a minute later next tool or the next thing i want to do doesnt work.I have a windows PC . I hope someone can give me some support. woul be grateful p Quote Link to comment Share on other sites More sharing options...
firstdefence Posted January 7, 2020 Share Posted January 7, 2020 Hi, what settings do you have in Affinity Photos Preferences on the performance tab? (take a screen grab and post it here) piano 1 Quote iMac 27" 2019 Somona 14.4.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
Staff Lee D Posted January 8, 2020 Staff Share Posted January 8, 2020 Hi @piano can you do some short screen recordings showing the issue such as being unable to change colours or use the eraser tool. piano 1 Quote Link to comment Share on other sites More sharing options...
piano Posted January 8, 2020 Author Share Posted January 8, 2020 Yes i can try that, thanks Quote Link to comment Share on other sites More sharing options...
piano Posted January 9, 2020 Author Share Posted January 9, 2020 Hi , this is a screen grab on my settings. I hope smeone can tell me if i can do something to solve my problems.. . On 1/7/2020 at 9:25 PM, firstdefence said: Hi, what settings do you have in Affinity Photos Preferences on the performance tab? (take a screen grab and post it here) Quote Link to comment Share on other sites More sharing options...
piano Posted January 17, 2020 Author Share Posted January 17, 2020 On 1/8/2020 at 9:57 AM, Lee D said: Hi @piano can you do some short screen recordings showing the issue such as being unable to change colours or use the eraser tool. Hi again . It might be that I cant have other programs open at the computer att the same time as im using Affinity . I looks like that now. In that case and if I would like to have that . What do You think I have to do ? What kind of computor , videocard or...? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.