piano Posted January 7, 2020 Posted January 7, 2020 Hi everyone! I have had troubles with Affinity Photo for a long time and since the latest update I can hardly use it at all. I start a new work (small or bigger artwork or photoadjustment) Then as soon as I want to place something on this everything freeze. i cannot pic a tool or do anything exept from restart the program. Now this happens every second minute.Or i can´t change colours ,I can´t use the rubbertool . As soon as i have restarted the program this works but only a minute later next tool or the next thing i want to do doesnt work.I have a windows PC . I hope someone can give me some support. woul be grateful p Quote
firstdefence Posted January 7, 2020 Posted January 7, 2020 Hi, what settings do you have in Affinity Photos Preferences on the performance tab? (take a screen grab and post it here) piano 1 Quote iMac 27" 2019 Sequoia 15.0 (24A335), iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions
Staff Lee D Posted January 8, 2020 Staff Posted January 8, 2020 Hi @piano can you do some short screen recordings showing the issue such as being unable to change colours or use the eraser tool. piano 1 Quote
piano Posted January 9, 2020 Author Posted January 9, 2020 Hi , this is a screen grab on my settings. I hope smeone can tell me if i can do something to solve my problems.. . On 1/7/2020 at 9:25 PM, firstdefence said: Hi, what settings do you have in Affinity Photos Preferences on the performance tab? (take a screen grab and post it here) Quote
piano Posted January 17, 2020 Author Posted January 17, 2020 On 1/8/2020 at 9:57 AM, Lee D said: Hi @piano can you do some short screen recordings showing the issue such as being unable to change colours or use the eraser tool. Hi again . It might be that I cant have other programs open at the computer att the same time as im using Affinity . I looks like that now. In that case and if I would like to have that . What do You think I have to do ? What kind of computor , videocard or...? Quote
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