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Stylus Pressure Lost When Leaving & Returning


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As the title mentions, I lose pressure with my Cintiq Pro (latest model) and current update of Affinity (Publisher, Design & Photo) when leaving the software and using the cursor with another program (usually a browser searching for reference) and then coming back to Affinity.

The brush (or any tool for that matter) will only draw as if the shift button is held down (straight lines) with no pressure or a times a linear fade to the pressure or they don't work at all. I have to restart the program each time. 

I've tried moving to another persona and then back to the previous to recover which a times, is successful but more often I have to restart.

Hoping to find relief as this is a major pain point.

Happy New Year everyone!

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  • 3 weeks later...
  • 4 weeks later...

OK, so this is just an on-going headache. 

I have no clue why All the Affinity products lose the ability to use any hotkeys if you leave the UI to maybe search for reference and then come back to the UI to not be able to use hotkeys.

Any one have any insights or suggestions as to how to fix or explain what could be potentially causing the issue?

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  • 2 months later...
  • Staff

Sorry.

Thank you for reporting a problem using 1.7.x . It appears that a member of the Affinity QA team didn't get round to fully investigating this specific report posted in the bugs forums. We are very sorry for this oversight. Yours is one of a number of reports that I am posting this apology to, using an automated script.

Now we have released 1.8.3 on all platforms containing many hundreds of bug fixes, and we hope your problem has already been fully addressed. If you still have this problem in the 1.8.3 release build, then the QA team would really appreciate you reporting again it in the relevant Bugs forum.

Each of those links above contains instructions how best to report a bug to us. If that is what you already did in this thread just copy paste your original report into a new thread. We appreciate all the information that you have including sample files and screen shots to help us replicate your problem.

This thread has now been locked as the QA team are not following the threads to which this automatic reply is made, which is why we would appreciate a new bug report if you are still have this problem in the current 1.8.3 release build.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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