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Posted

On my iMac Retina 5K [Mojave 10.14.6] I recently purchased TOPAZ Sharpen AI v1.4.4 and loaded into the AFFINITY Photo 1.7.3 plugins [correctly I think].

When I go to Filters > Plugins > Topaz Labs > Topaz Sharpen AI the plugin loads but does not function . . . I can change the settings and click on update preview but nothing changes . . . I still see the original image with no change . . . nothing I adjust will create any change in the image.

I have other TOPAZ plugins which will load and function . . . but the Sharpen AI plugin seems to load ok but does not function.

Any assistance here to get me functioning would be greatly appreciated!

Best,

V G

  • Staff
Posted

Hey Van Griff,

This plugin is working fine for me. I dragged all the sliders to one side to make it obvious. I can see a clear change in the plugin and also the changes are retained when the plugin sends the image back to Affinity.

Note that the plugin should be greyed out for 32 bit but can you confirm if you're using 8 or 16 bit? 

I used the trial from the website as I don't actually own them yet. Are you able to record your screen or provide a few screenshots? 

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