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Rhobust

Garbled text when printing from Publisher

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This is a little unusual. I have a Heading Style, which directly prints without problem from Publisher on one page, but the same style on another page prints out garbled text. However, if I convert the pages to PDF, there is no problem when printing out the PDF version. I have checked the Style of both pages, and there doesn't seem to be any extraneous additions from one page to the next.

Exporting to PDF is the workaround, but I was wondering if anyone could make sense of it?

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Can you upload a sample of this doc to show this?


iMac 27" Late 2015 Fully Loaded, iMac 27" Mid 2011 both running High Sierra 10.13.6 - Affinity Designer/Photo & Publisher - Illustrator CC, Inkscape, Blender, Sketchup, Pepakura Designer, MTC, Pixelmator & Pixelmator Pro + more... XP-Pen Artist-22E, - iPad Pro 12.9 B|  

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Hi Rhobust,

Welcome to the forums,

If you can provide the file as first defence has requested we will be able to look into this further. However does this issue still occur if you change the fonts of the text?

C


Please tag me using @ in your reply so I can be sure to respond ASAP.

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My sincere apologies for not getting back to your sooner. The last few weeks have been frantic. 

It seems to be a printer specific problem too. The garbled text is produced on our large multi-function Kyocera Network printer, but printing to my little Epson Inkjet is fine.

Please find attached the file and two pictures of the different results.

I am sorry Callum, I missed your response, and can't get back to the Kyocera to test out other fonts.

As I said before - the PDF exports without trouble, and prints from the Kyocera without the same problem.

It is not a big problem for us, but I thought that it should be brought to your attention in case there was an issue.

 

Example.afpub

IMG_1731.jpeg

IMG_1732.jpeg

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