Jump to content
Terri S

Programs crashing when exporting files (designer and photo)

By Terri S, in Affinity on Desktop Questions (Mac and Windows)

Recommended Posts

Terri S    0

Terri S
Posted

Hello friends, I have been using Affinity photo and designer for about a year now and I love them. Tonight I was able to export a PDF from Affinity Photo. When I went to do it a second time, the program quit. I tried several more times, with same result. I tried opening the same file in Designer and had the same occurrence.

I am using a new MacBook Pro. Is anyone else experiencing a problem like this?

After restarting the computer, the same thing is happening...

Any suggestions or help would be appreciated.

Thank you!
Terri

Share this post

Link to post
Share on other sites

walt.farrell    3,435

walt.farrell
Posted
8 hours ago, Terri S said:

I think my troubles were related to a font issue. I rasterized the type and was able to save as a PDF... Lucky me! 

Good discovery.

You might also try selecting the Export option (under More...) Embed Fonts: Text as Curves, which would still keep the text in a vector form:
image.png.9ab8d82e4b448ceab5b3da1f56bbda33.png

Someone else may have a suggestion for diagnosing the problem to see if it is something wrong with the font, or something wrong with Affinity.

-- Walt

Windows 10 Home, version 1909 (183623.476),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.3.641 and 1.8.4.674 Beta   / Affinity Designer 1.8.3.641 and 1.8.4.674 Beta  / Affinity Publisher 1.8.3.641 and 1.8.4.663 Beta.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
Go To Topic Listing
×
×
  • Create New...

Important Information

Please note the Annual Company Closure section in the Terms of Use. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.

  I accept