Mooks Posted November 11, 2019 Share Posted November 11, 2019 Set a custom shortcut for a selection and it immediately crashes the program. Application: Photo.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.NullReferenceException at Serif.Interop.Persona.Commands.SetToolCommand.Execute(System.Object) at Serif.Affinity.ShortcutManager.HandleShortcut(Serif.Affinity.Shortcut, Boolean) at Serif.Affinity.Application.HandleKeyInput(System.Windows.Interop.MSG) at Serif.Affinity.Application.ComponentDispatcher_ThreadFilterMessage(System.Windows.Interop.MSG ByRef, Boolean ByRef) at System.Windows.Interop.ComponentDispatcherThread.RaiseThreadMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunDispatcher(System.Object) at System.Windows.Application.RunInternal(System.Windows.Window) at Photo.Application.Main(System.String[]) Quote Link to comment Share on other sites More sharing options...
Greyfox Posted November 11, 2019 Share Posted November 11, 2019 3 hours ago, Mooks said: Set a custom shortcut for a selection and it immediately crashes the program. Can you provide some details of what function you tried to assign to what key? Gabe 1 Quote Intel i7-10700 Gen10 CPU, 32GB RAM, Geforce GTX 1660 OC 6GB Windows 10 Pro 22H2, 1x 1TB M.2 NVMe, 1 x 2TB M.2 NVMe. Affinity APh, APu, ADe Link to comment Share on other sites More sharing options...
Mooks Posted November 16, 2019 Author Share Posted November 16, 2019 Yeah, I tried to map ctrl + / to the 'select sampled color' Quote Link to comment Share on other sites More sharing options...
Mooks Posted November 16, 2019 Author Share Posted November 16, 2019 Looks like it was also happening in 2017 Quote Link to comment Share on other sites More sharing options...
Greyfox Posted November 16, 2019 Share Posted November 16, 2019 49 minutes ago, Mooks said: Yeah, I tried to map ctrl + / to the 'select sampled color' Confirmed. Can map Ctrl + / to select sampled color OK, but Affinity Photo crashes to desktop when that shortcut is used. Application: Photo.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.NuIIReferenceException at Serif.lnterop.Persona.Commands,SetToolCommand.Execute(System.Object) at Serif.Affinity.ShortcutManager.HandleShortcut(Serif.Affinity.Shortcut, Boolean) at Serif.Affinity.Application.HandleKeylnput(System.Windows.lnterop.MSG) at Serif .Affinity .Application. Com ponentDispatcher_ThreadFilterMessage(System.Windows.lnterop.MSG ByRef, Boolean ByRef) at System.Windows.lnterop.ComponentDispatcherThread.RaiseThreadMessage(System.WindowsJnterop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrame[mpl(Systeni.VVindci.vs. Threading. DispattherFramei at System.Windows.Application.RunDispatcher(System.Object) at System.Windows.Application.Runlnternal(System.Windows. Window) at Photo.Application.Main(System.String[]) The actual keys assigned doesn't seem to matter, no matter what keys I assign to that function, it crashes as soon as the short cut is used. Windows 10 Pro (1903, build 18362.476), 16GB RAM, GTX 1050ti 4GB, Nvidia 441.12, Affinity Photo 1.7.3.481 Quote Intel i7-10700 Gen10 CPU, 32GB RAM, Geforce GTX 1660 OC 6GB Windows 10 Pro 22H2, 1x 1TB M.2 NVMe, 1 x 2TB M.2 NVMe. Affinity APh, APu, ADe Link to comment Share on other sites More sharing options...
Ron P. Posted November 17, 2019 Share Posted November 17, 2019 Confirmed here too. Also causes crash in the current beta 1.8.0.486 Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
Staff Gabe Posted November 18, 2019 Staff Share Posted November 18, 2019 Hi all, We are aware of this and it has already been logged with our developers. Greyfox 1 Quote Link to comment Share on other sites More sharing options...
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