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  1. Hello. I bought and installed the "Affinity v2" suite, and I'm almost satisfied with it, except for a problem with the software crashing when I try to open a file. I'm on macOS 10.15.7 and, when I do: "Right click" > "Open with..." > "Affinity Designer 2" / "Affinity Publisher 2" / "Affinity Photo 2" on a file (PNG, JPG, SVG, PDF, etc.), the software open before crashing immediately. Now when I open "Affinity Designer 2", "Affinity Publisher 2" or "Affinity Photo 2" directly, sometimes it works fine and I can open my file, sometimes it crashes immediately (regardless of the file type I tries to open). I was therefore forced to reinstall versions 1 of "Affinity" (which work without any problems) in order to be able to launch my software. Do you have a solution to solve this problem? Do you need the crash reports generated by macOS? Awaiting your reply. Best regards.
  2. So.. since the last days Affinity is crashing more and more and today I couldnt do a single thing with it. Stuff where it already crashed: - Trying to drag something from the intern assets onto the canvas - Trying to redownload/relink the library because of that - Random crasheds when working in the program - Browsing and opening the settings - crashing while trying to acces the file browser - crashing after reopening a file - crashing when in the file browser edit: now the whole assets library is gone even the stuff I added myself....... Absolutely unuasble
  3. Affinity Photo version 1.9.2.1035 (Windows, from Affinity Store) Windows Version Windows 10 (Pro) version 20H2 Issue Forgive me if this bug already has been reported. As a new user coming from GIMP I wanted to bind the "Select Sampled Color" tool to "Shift+O". When using the shortcut, in a document with colored pixels, Affinity Photo just shuts down immediately. I tried changing the shortcut to other combinations as well, eg. "Shift+I", "Ctrl+Q" and "Ctrl+W", with the same result. I didn't try that many shortcut combinations, but I believe the bug affects enough keybinds to be relevant. If you have any further questions feel free to reply.
  4. Affinity Photo crashes when stock photos tab are being used. Using Unsplash images cause the program to close.
  5. The further I get into the is project the more issues appear. My book is in three sections. All text, no graphics. The first is about 20 pages and is all single column type. I opted to control the type using paragraphs to save the grid manager for the second section. The second section will be about 350 pages, has 3 (unequal) text columns on the left hand page that mirrors 3 text columns on the right, using gridlines so entries line up across the 6 columns. Of course, turning on the gridlines screwed up the first section. I can turn off the grid in each text box, no big deal, but then if I make any changes to the text the program crashes, if not when I am editing then when I go to File - save. So I am not able to save the changes. The third section will have primarily two columns per page and I was not going to use the grid manger for it. Looking ahead, and seeing these problems developing, I was wondering if I should be doing three different books and then merge them to produce one pdf file (for Ingram) when they are all done. Have seen that is an option but do not know how practical it would be. Any suggestions? I am also going to roll back the latest update to see if that brought on the crashing.. Thank you.
  6. Hello, I recently purchased your software as all the videos showed how well it works for astrophotography. I was particularly impressed with how fast your stacking process was in your videos. However, each time I use your Astrophotography Stacking process, once I hit stack the whole programme just crashes. I left the programme alone for over an hour. Not even Deep Sky Stacker takes that long. This is deeply disappointing and contrasting to what your videos demonstrate. My laptop has a i7 quad core processor too so it's not exactly slow or lacking power. Please can you provide me with support on this issue? I have attached a screenshot here (using my phone as I can't grab a screenshot due to your programme crashing every time).
  7. Hi, My first time creating a topic on this forum, please excuse any errors / oversights. Today I encountered this error on Affinity Designer 1.8.5.703 on Windows 10. I had 6 artboards in a file. I created slices and exported jpegs and closed the file. Later on when modifications were done to some of the artboards and ready for exporting slices again, the file kept on crashing when the slices panel was opened. On searching the forums for similar issues reported by others, I came across this (and other similar) thread(s):- I think this issue was addressed earlier, but has resurfaced in this version. I updated Affinity Designer to 1.8.5.703 last Saturday (19th Sept 2020) from the earlier version 1.8.4.x. Since my workflow (almost always) involves creating multiple artboards and exporting slices I can say with confidence that I have never encountered this issue earlier, i.e. since Nov 2019 when I began using Affinity Designer. In the meanwhile, I copied the artwork to a new file and refrained from creating slices. The new file has been behaving OK. Please let me know if you require additional inputs from me.
  8. Thie mornig I opened my Suite to continue a job due monday morning. After a couple of minutes editing in Publisher, on "save" the app turns off, leaving (fortunately) the file unaltered. I tried several times, with and without admin privileges, But no way. Every time I try to save, the App crashes fatally. I changed to my backup machine, with a previous version installed. Same drama. So it must be the file. Special page format? This happens to be a pesky failure under production conditions, probably will be busting my deadline. (still got 16 hours to get this done.) Any ideas? (file attached). I LOVE the suite, this is my first ever FATAL accident. Regards, Mathias Flowpack_Grundseite_1_Kg.afpub
  9. Sorry Serif, but you have a problem. I originally switched to Affinity because the software I was using (not Adobe) kept crashing. I was therefore delighted to have a programme that just did it's job. Of late however, Affinity is a pain to use. It started when I noticed that refreshing the display was slow and obvious then becoming blocky (grey squares). It has now degenerated to dark images in Develop and then closing in Develop or after progressing to Photo. I've read all the posts on this Blog and tried all the suggestions, pressing Ctrl when opening Affinity, uninstalling graphics card driver, changing driver from Studio to Game Ready, re-installing latest Affinity update, etc., etc. I've turned Tones and Exposure on and off in Develop Asst, and ensured I'm running RGB and it's 'managed. What I've noticed of late is that, since doing the Ctrl-open app, the opening splash screen appears every time that I open Affinity, even if I uncheck the box. I've also noticed that selecting the 'Tones' & 'Exposure Bias' in the Develop Assistant do not appear to make any difference. And, if I do get as far as 'Photo' the image from 'Develop' darkens after a few seconds and then Affinity closes down. Set up is W10, Intel i58600, NVidia 1050Ti, 32GBDDR4 running latest Affinity. All other photo processing software are running perfectly.
  10. I’m on a relatively recent ipad and latest OS. What gives? Is there a fix in the works or can I get my $$ back?
  11. Hello, I am having severe lockup issues with AP 1.8.3 on Mac OS Catalina 10.15.4. I have a Mac Pro 2013 12-core 64RAM 2TB SSD with plenty of free space. Today alone I have had to force quit 4 times, I send crash reports every time. In Preferences under Performance dialogue, I changed a couple from Auto to Low in hopes that will help resolve at least a little bit, but not sure is changing disk space will help. I do work with multi-layer, large files for compositing and manipulating images. Sometimes, but not always, I will save with history, but this is happening on most all that have more than 4-5 layers, to some degree. The larger the file, the worse the issue. EDIT: If I may update this post, please. I have gone through and cleaned out my background processes reducing them down to the 50% range of CPU usage, which is about normal. I tried again to work in AP and had the same lockups and in my Activity Monitor, it was using 250% of the CPU. I was just trying to transform a layer group of about 4-5 layers, and I did send another crash report. Please advise. Thank you and have a great day.
  12. The crash message pops up and after I click on either yes or No it will crash my program and repeat that over and over again. How would I fix this?
  13. Every time I launch AP I get this "Can't connect to Diskstation" error message, regardless whether the Diskstation in not mounted on the iMac . Why is AP looking for this each time, how do I stop it? I'm totally unable to run any batch jobs, even off my iMac HDD because eAP looks for the Diskstation. thought initially I had a server issue but It now apparent its almost certainly AP as I only get this with AP and its everyone I launch it. On launch If I click OK I can continue to work no problem BUT on batch jobs it just crashes. Thanks.
  14. Designer 1.7.3.481 crash suddenly when i try export to another file and when import others vectors. Help isologo.afdesign
  15. I find that at least half the time that I attempt to use the selective color adjustment that the app crashes. I have a 3d gen. 12.9 inch IPad Pro.
  16. Hi, I Use Affinity Photo 1.7.2 on my Mac Mojave 10.14.1 In recent times whenever i use the patch tool on a photo and if the area is large it crashes my Affinity photo RAM usage is set at 9216 MB Please help, Thank You
  17. Have win 10 ...Affinity crashes at start up before the welcome screen 3 times out of 5....Works ok when it works. I have dual graphic processors in my lap but it crashes equally on them both...seems to be related to the upgrade in someway but when I used an older version it still crashed . However Win 10 has also been upgraded to the latest build and I am now running the latest Affinity bata...Still crashing....Am at a loss
  18. good morning I am using windows 7. as soon as I load affinity photo it crashes not error screen no nothing, I have tried reinstalling, restarting my PC, deleting fonts, and pressing Ctrl and cleared all data. thank you for any help you provide.
  19. With the new version 1.7.0.380 there are a some problems I did not have in any other version before. AP works slowlier. It crashes down every time I try to import or create a new category for brushes. It crashes down every time I try to import or create a new brush. It cursor freezes often when I want to change the settings of a brush. It often crashes down when I try to change the settings of a subbrush. I can't open Luminar Flex as a plugin. Colors sometimes change while exporting a JPG from a RAW. The exported JPG is more yellow and the contrast is to low.
  20. Hi Since the most recent update when i try and print Publisher is just crashing and not actually sending anything to the printer. I have attached a video of the error to show the process. Thanks Clyall90 Printing_Crash.swf
  21. I really like Affinity Photo (AP) most of the time; HOWEVER, the super slow loading/processing of RAW files is a real bummer. Maybe this doesn't apply to Canon and Nikon RAW format BUT loading Sony RX10 III/IV and A7R II RAW files is a show-stopper. In fact it is so slow I've gone back to preprocessing RAW files to TIF format in Lightroom then loading the TIF files to AP. The result is a saving of 15-30 minutes for 10+/- RAW files!! Lightroom, Photoshop and OnOne load RAW files almost instantaneously. What is Affinity Photo doing that causes it to essentially stall!? Crashes: The above process (RAW processing) is also one of most common causes of crashes in Affinity Photo, i.e.: no error messages, AP simply goes away! Environment: Lenovo YOGA 910 Windows 10 Pro i7 CPU 16GB RAM 1TB SSD
  22. Every time I try to change and replace the text's colour it crashes. I've converted it to curves but then I don't know where to change and replace the colour unless I select element by element manually or on the layer panel. Any tips until this bug is sorted? Thanks, IR
  23. I have already purchased affinity designer 1.6.1 for Mac OSX Yosemite the beta 1.6.1 RC1 says I must buy retail version. I thought about inputting my order ID on my receipt through my online account through your retail store but there is no such option. I have tried uninstalling the app and reinstalling, I have restarted my computer after installing the beta. I read that the beta should fix all the crashes happening with this version, which is why I want it to work. are there any other options at this point? does OSX Yosemite not allow for the updates? are there any other beta versions that might work better?
  24. Hi, When I enable Baseline Grid with Publisher 1.7.0.145 (latest update) then select the text and start scroll using the mouse it crashes. See Video: https://www.dropbox.com/s/1oi1ahi8ad0ncaw/AF Publisher Basline Grid Text Seleted Quits.mov?dl=0 However I then opened another Publisher document and enabled Baseline Grid and selected the text again and started scrolling and it was fine (that file was the one your dev guys fixed as it wouldn't open properly see link to post: Could this be to do with the bug your dev guys found with files not opening and running properly? Thanks, Oliver
  25. When I go to open a previously saved file from Publisher it crashes straight away I have attached the file can you open it your end? (See Attached File) Also I got this message about windows? (See Attached Image) AP Test.afpub
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