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About LordyW

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  1. Hi @GabrielM, thank you for taking the time to look into my query. I'm afraid I can't post the files anywhere as they are portraits and the client is concerned about privacy. I managed to get it to work yesterday by saving the document into which I was 'Placing' each portrait after each use of the Place command. Perhaps my system was simply run-ing out of resources? I'd hoped that perhaps someone might have been able to interpret the crash-log and confirm this. - Do you happen to know whether an option to Tile windows will be implemented in a new version of Photo? All the best,
  2. Photo (v1.6.7 on Mac, OS Mojave) crashes almost every time I try to use the Place command. The images I'm trying to 'Place' are quite large, at around 400MB but I have 16gb RAM on a new-ish MacBook Pro (details attached). I've also attached the Apple crash log. Is anyone able to give me some ideas as to why this is happening please? The reason I have to do this goes back to an old feature-request to be able to Tile windows. Given this is currently not possible, the solution that was suggested at the time was to create a blank document and then 'Place' the images that I want to view side-by-side. Thank you in advance. Afinity crash log.rtf
  3. Thanks @MattP for the detailed response - I wanted to have my mind put to rest and you have done exactly that! All the best and keep up the great work, AP is a top product.
  4. General question related to topic - what's the best way to get an official answer from Affinity to this issue? I'm not terribly tech-savvy, so I'd just like to know whether what I'm seeing is normal. Thank you.
  5. @IanSG interesting that you're seeing the same - you wrote 40% above, I assume that was a typo and you meant 400%, comparable to what I see? @MEB You've been so very helpful in the past, do you have any informed thoughts on my original question and the comments of a couple of others. Thank you in advance.
  6. Hi, I have a general question regarding Photo on Mac. Often when I'm painting on layer masks or adjustment layers the %CPU displayed in Activity Monitor rises to anywhere between 300% and up to 700%, at which point the fans are very loud. The files can sometimes be quite large, >1gb but that's not always the case, and I experience the same issue with files of 50mb - suggesting it's not related to file size. Is this normal? My computer specs (attached) are, I think, good so I'm just surprised that it seems to stress the system quite so much. I'd appreciate any comments or advice. Thank you.
  7. Hi, I've just had a similar problem - crash log attached. I was experimenting with the Warp tool, simply to see how the tool works. It worked ok for the two bottom corners but when I tried to move the top corners, the fans on my Mac came on and activity monitor showed CPU usage of over 700%. AF was then unresponsive and I had to force-quit. After restarting AF (without restarting the Mac) the tool seems to work ok - although the CPU usage does still spike up to over 600% Any ideas from logs and is this CPU load normal? I've attached my MacBook specs for reference. Thank you. WARP TOOL CRASHLOG.rtf
  8. Thank you MEB, I will change it back to METAL. My crashes seem to me to be intermittent, so I'll let you know if it happens again. Is the Crash Report Log (the one that we can choose to send to Apple) of any use to you for problem solving?
  9. Hi MEB, I was also having this intermittent crashing issue, so I have followed these instructions - just checked the preferences>performance and 'Display' has reverted to OpenGL instead of METAL which I had previously selected. I don't know much about this subject but is this really the best setting, given I am running High Sierra on quite a high spec 2106 MacBook Pro? Than you.
  10. @MEB Sorry to single you out MEB but I'm not exactly sure how forums work and how to get the attention of the best people to help. I've noticed you've given lots of helpful advice, hence contacting you directly. Are you able to help with my preferences question above? Many thanks in advance. James.
  11. Similar question here: I've just updated my system to High Sierra (Macbook specs attached). It would be helpful if someone at Affinity could comment on the best choice of Preferences>Performance options I should choose. Specifically: Display: (I've selected Metal following the upgrade) Use only integrated GPU: unchecked Retina Rendering: Automatic (best) Hardware Acceleration: unchecked I tried checking the Hardware Acceleration box but it then makes reference to the inbuilt Intel HD card, so I'm not sure whether or not to check the box. Thank you.
  12. @Chris_K This problem is occurring very frequently for me and having to restart AP each time is frustrating. Do you have any suggestions for a workaround, or do we have to wait for an update (and if so, any idea of a timeframe?) If it helps, my Mac specs are attached. Macbook screen res is 2880x1800 and 2nd screen - EIZO CS2730 is 2560x1440 Thanks.
  13. Hi, I see very similar results with the new version of Photo, also on a Mac (OS Sierra). I use both Lightroom and Photo on the second screen - when I choose the 'Edit in Affinity Photo' option from Lightroom 6, as soon as I move or do anything with the image in Photo it displays as above, with lots of transparent area. Often part of the desired image is also not visible. Happy to provide more information if helpful.
  14. This has been mentioned numerous times elsewhere in the forums (see link) but I couldn't find it here in the bug list. When using any brush tool, Photo initially highlights the brush in use in blue (under the brushes drop-down menu) but as soon as you do anything other than paint with it (even just change the size using [ and ] ), this highlight disappears. Many people have made suggestions for a fix here: Personally I think that including brush identification in History might be helpful; sometimes I do some brushwork, then make other edits, then wish to come back and continue that brushwork but currently I have to write down the brush number on a piece of paper to ensure I can select the one I previously used. Thank you.
  15. Thank you Carl123 for the explanation. That worked perfectly, and resolves my query. Regards.
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